This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.
Note: Please be informed that Firstcry will never contact you for cash prizes or deposit money for photoshoot or franchise or distributorship or request a password, PIN or CVV etc. Please refrain from sharing such sensitive information with anyone, as it could lead to fraudulent transactions. Further, please be vigilant against fraudulent sites, social media pages, fake offers, SMS, email, whatsapp messages, or any other suspicious communication claiming to be from Firstcry. Also, in order to open a store or pre-school, please use the dedicated link provided on our website (www.firstcry.com) to submit your enquiry to us. In case of any query or to report any suspicious activity which you may come across, kindly visit our Contact Us section.
The domain name www.firstcry.com including www.firstcry.com's Parenting services (hereinafter referred to as "Parenting") available through www.firstcry.com's mobile app ( hereinafter referred to as “Site” or “Website” or “Firstcry.com”) is registered in the name of BrainBees Solutions Limited a company incorporated under the Companies Act, 1956 (Hereinafter referred to as BB).
Digital Age Retail Private Limited, a company incorporated under Companies Act, 1956 holds a valid license, granted by BrainBees Solutions Limited, to use and operate the Website for its online retail business (Hereinafter referred to as DARP).
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with DARP, these terms and conditions constitute your binding obligations, with BB and DARP.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. DARP allows User to surf the Website or making purchases without registering on the Website. The term "we", "us", "our" shall mean DARP or BB or firstCry.com or all.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.
All products/services and information displayed on FirstCry.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. FirstCry.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of FirstCry.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years.
FirstCry.com reserves the right to terminate your membership and refuse to provide you with access to the Site if FirstCry.com discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. FirstCry.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. FirstCry.com will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.
Unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of FirstCry.com you agree to be bound by the Terms and Conditions.
FirstCry.com reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.
It is the user's responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under Your Account or Password. FirstCry.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If FirstCry.com has reason to believe that there is likely to be a breach of security or misuse of the FirstCry.com Site, we may require you to change your password or we may suspend your account without any liability to FirstCry.com.
You also agree to:
1. Provide true, accurate, current and complete information about yourself as prompted by FirstCry website during the registration process (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if FirstCry.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, FirstCry.com will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
3.Customers registered through international phone numbers can not avail Club benefits at the FirstCry.com Stores.
4.Customers registered through international phone numbers can get only an Online discount i.e at the website or app
5.Any changes in the offer and discount policy will be solely the company’s decision & the company has the right to modify/remove/put it on hold anytime as it deems fit.
While FirstCry.com shall endeavor to provide accurate product and pricing information, typographical errors might occur. FirstCry.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, FirstCry.com reserves the right, at its sole discretion, to refuse or cancel orders at any stage prior to delivery. If any fraudulent activity is detected, FirstCry.com may recover its dues from the user's successive orders. If an item is mis-priced, FirstCry.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted, and FirstCry.com reserves the right to modify the price of the product and contact you for further instructions using the email address provided during registration, or cancel the order and notify you of such cancellation. If FirstCry.com accepts your order, the amount will be debited to your credit card account and you will be notified by email that the payment has been processed. The payment may be processed before FirstCry.com dispatches the product. If we have to cancel the order after processing the payment, the amount will be reversed back to your credit card account.
Prices of products at the FirstCry store and on FirstCry.com (site and apps) may differ.
Applicability of GST
All discount coupons and/or cashback offers include an applicable component of GST benefits being passed on to customers.
The following rules will govern whether GST will be applicable on discounted products purchased by you:
1. The quantum of GST to be borne over and above the discounted price depends on the category and the prevailing discount on those products.
2. GST applicability:
Discount less than 19%
In the case of a product with a discount of less than 19%, the full applicable GST shall be borne by the company.
Discount 19% and above
a) For products with GST of 5% or 12%, GST shall be paid by the customer over and above the discounted price.
b) For products with GST of 18% and above, 50% of the applicable GST shall be charged to the customer over and above the discounted price.
An illustration depicting the applicability of GST on discounted products is given below:
| Discount below 19% | Discount 19% and above | |||||||
|---|---|---|---|---|---|---|---|---|
| GST Rates | 5% | 12% | 18% | 28% | 5% | 12% | 18% | 28% |
| Discount | 18% | 18% | 18% | 18% | 20% | 20% | 20% | 20% |
| MRP | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
| Less: Discount | 18 | 18 | 18 | 18 | 20 | 20 | 20 | 20 |
| Price After Discount |
82 | 82 | 82 | 82 | 80 | 80 | 80 | 80 |
| GST | 0 | 0 | 0 | 0 | 4 | 9.6 | 7.2 | 11.2 |
| Net Price Collected from Customer |
82 | 82 | 82 | 82 | 84 | 89.6 | 87.2 | 91.2 |
Applicable GST collected on the discounted price is duly deposited with the respective GST Authorities having jurisdiction or adjusted as per the applicable GST Act and Rules.
Price after discount should not be treated as the revised MRP. The discount % shown on MRP is only for the purpose of calculating the discount amount and GST is charged as explained above.
For the purpose of invoicing on the Website, Discounts shall include Coupons, Cashbacks, Cart offers, Promotional offers, or any other offer which results in a reduction in the regular MRP.
For any discounted product, the GST charged will be displayed in the Cart.
If a Customer avails a discount through Coupons, GST, if applicable, on a transaction will be applicable only upon confirmation of the Coupon and the GST amount will be visible directly on the checkout page.
The amount of taxes shown at the cart level is an estimate. The actual GST rate may vary depending on the SGST prescribed by the respective state.
For instant discount third-party offers, if the total order discount is 19% and above after applying the third-party offer discount, additional GST will not be paid by the customer.
GST Benefits
All discount coupons and/or cashback offers include an applicable component of GST benefits being passed on to customers.
In the case of returned or undelivered orders, whether in part or in full, the user will not be eligible to avail the offer that was used to purchase the original order. The refund provided will not include the benefits of the offer. If the returned product(s) were part of a free offer, such as "Buy 2 get 1 free" or "Buy 1 get 1 free," all products related to the offer must be returned as they were purchased as part of a group offer. The refund/replacement process will only be initiated once all the products from the offer have been returned.
Occasionally, we may include a free sample or gift with our orders that are eligible for the offer. Please note that these samples/gifts are not eligible for return, replacement, or refund under any circumstances.
1. Free Gifts are subject to meeting the offer criteria after applying any coupons and before GST.
2. All Offers related to Free Gifts are available until stocks last.
To offer special discounts to our users from time to time, we share coupon codes based discounts. To prevent any possible misuses we have put in place a few checks on the ways in which these coupon codes can be used.
To make the best use of the coupon code offers, please go through the following terms and conditions applicable on all coupon codes
1. Coupon Codes & Cart Offers based offer will be valid upon application of the coupon code at the time of placing order.
2. Coupon Codes & Cart Offers will be valid till the date communicated or till stocks last on the applicable products, whichever happens earlier.
3. Coupon Codes & Cart Offers will not be valid on Diapers, Combos, Women’s Hygiene, Formula and Supplements, Beverages and Juices, Bottles & Accessories and on the brands Duracell, Johnson's baby, Luxor, Nataraj, Nestle, Pidilite, Protinex, Milton, Pond's, Garnier, Neutrogena, OK Baby, Vaseline, Dove, Mothercare, Sunsilk, Pears, Lux, TRESemme, Tommy Hilfiger, Bella, Sofy, Stayfree, Fabindia, PediaSure, Sony, dreambaby, Campus, Aveeno, Tango, Dabur, West Coast, Motorola, Step2, Melissa & Doug, Crocs, Horlicks, Liril, Nintendo, Clinic Plus, Skiphop, YONEX, Simple, Beaba, DMR MiniWash, Skip Hop, Krysaliis, Foscam, Ergobaby, Cybex, Bioderma, Abena, Totum, Hamdard, Alex Daisy, Complan, Lilpicks Couture, Liz Jacob, Pilot, Jane, Little Looms, Masilo, Plum Toys, Fancy Fluff, Sophie la Girafe, Hoopa, Springfree, Slurrp Farm, Dettol, GETBEST, UBBI, Okbaby, THREPTIN, SHESHA NATURALS, Dermadew, Emotix, Bambo Nature, Dermavive, Skillmatics, TigerTech, Brainsmith, Doms, Vaux, Hawkins, Joie, Forever Kids, LC Waikiki, RYCA, Pureborn, Red Castle, Sleepyhead, U.S. Polo Assn., The Brushies, Stokke, Avidia Labs, KIRTI AGARWAL PRET N COUTURE, Osasbazaar, goDiscover, Wildcraft, JOCKEY, Monte Carlo, Karigari, Volwco, Nooie, Savlon, VWash Plus, StarAndDaisy, Boingg, Instax Fujifilm, Trakbond, ClassMonitor, Yamaha, Birkenstock, Luv Lap, Fisher Price by Tiffany, Duroflex, Shnuggle, NumNum, Skypearll, Indulekha, Lever Ayush, Love Beauty & Planet, THINKER PLACE, ezpz, Aigner, Manyavar, Bella Vita Organic, Motherly, uni-ball, Pentonic, Garmin, Cello Wimplast, Nestasia, Kidsville, X&Y, Noise, Anthrilo, Minimalist, Fevicol MR, Fevicryl, Fevikwik, Fevistik, Rangeela, Lycka, LINC, AVRO FURNITURE, Neutriderm, SUNSTOP, Ariro, Eloish, SUPERHERO TOYSTORE, Blessbe, Furtados, Starplast, Tiason, Molo, mini rodini, BUGATTI, BOY LONDON, Soulslings, iDO, Kadence, eco rascals, ODI Jewels, Foreverkidz, Nac Jewelers, Kirti Agarwal, BYB Premium, Omie, Bapron Baby, Pixie Threads, The Right Cut, RAR Studio, PASHA INDIA, Toodles, Casa Ninos, Vidushi Astha, Fayon Kids, Candere by Kalyan Jewellers, Toddlekind, Cheeky Chompers, BIBS World, Snuz, OBORI, Ka Kids, Partykles, Bibbity Bobbity, Forest Essentials, MEKASHI, Swoon Baby, Minime Organics, The Tribe Kids, Butt Baby unless otherwise mentioned.
4. A Coupon Codes & Cart Offers can be used only once per user per household unless otherwise mentioned.
5. A Coupon Codes & Cart Offers cannot be clubbed with any other coupon code or with any other offer including offers running on the site without using coupons.
6. A coupon will provide the stated discount of the coupon code or the discount already stated on the product whichever is higher unless otherwise mentioned.
7. Coupon codes shared individually with a user will be applicable on purchase made by that particular user only.
8. The website reserves the right to change the terms and conditions of any coupon code any time without prior intimation.
9. Shipping / Cash on delivery rules and charges apply on the net amount payable upon application of the coupon code unless otherwise mentioned.
10. Cashback coupons are valid for next purchase as per the conditions mentioned with the Cashback offer.
11. The Cash Coupons added to an account can be changed/updated at any point of time by Brainbees Solutions Ltd. without any prior intimation. These changes could be made from time to time even before the valid expiry date of the existing Cash Coupons.
12. Redemption of any Offers, Coupon code, cashback code, gift certificate shall be subject to applicability at the FirstCry.com stores. In order to ensure applicability of any offer at the Firstcry.com store, the Customer shall furnish the offer/code details with the store personnel before making the purchase at the store.
13. Offer valid only on the listed Sizes & Colours of the products featured on the page.
. The Cashback amount, the purchase conditions and the product range on which the Cashback offer is valid will be as specified along with the Cashback offer
. The Cashback amount will be received by the user as a coupon through a Cashback email. The Cashback coupon would be received by you up to 10 days after the delivery of the order. Eg: If your order has been delivered on 3rd September, you would be receiving the Cashback coupon on mail latest by 13th September.
. Cashback will not be earned on purchases from the categories Bottles & Accessories, Formula & Supplements or on purchasing any of the Guaranteed Savings Offer codes. They will only be earned on the products mentioned in the cashback promotions.
. Cashback will not be provided for any product(s) which have either not been delivered to you or which has been returned by you. In the event of any replacement provided to you, the replacement product value will not be added to the cashback calculations available to you to redeem on site.
. Redemption of the Cashback coupon will not be applicable on Baby Diapers, Formula & Supplements, Bottles & Accessories, World Food, Super Savers and Gift Packs categories as well as on the brands on Duracell, Johnson's baby, Luxor, Nataraj, Nestle, Pidilite, Protinex, Milton, Pond's, Garnier, Neutrogena, OK Baby, Vaseline, Dove, Mothercare, Sunsilk, Pears, Lux, TRESemme, Tommy Hilfiger, Bella, Sofy, Stayfree, Fabindia, PediaSure, Sony, dreambaby, Campus, Aveeno, Tango, Dabur, West Coast, Motorola, Step2, Melissa & Doug, Crocs, Horlicks, Liril, Nintendo, Clinic Plus, Skiphop, YONEX, Simple, Beaba, DMR MiniWash, Skip Hop, Krysaliis, Foscam, Ergobaby, Cybex, Bioderma, Abena, Totum, Hamdard, Alex Daisy, Complan, Lilpicks Couture, Liz Jacob, Pilot, Jane, Little Looms, Masilo, Plum Toys, Fancy Fluff, Sophie la Girafe, Hoopa, Springfree, Slurrp Farm, Dettol, GETBEST, UBBI, Okbaby, THREPTIN, SHESHA NATURALS, Dermadew, Emotix, Bambo Nature, Dermavive, Skillmatics, TigerTech, Brainsmith, Doms, Vaux, Hawkins, Joie, Forever Kids, LC Waikiki, RYCA, Pureborn, Red Castle, Sleepyhead, U.S. Polo Assn., The Brushies, Stokke, Avidia Labs, KIRTI AGARWAL PRET N COUTURE, Osasbazaar, goDiscover, Wildcraft, JOCKEY, Monte Carlo, Karigari, Volwco, Nooie, Savlon, VWash Plus, StarAndDaisy, Boingg, Instax Fujifilm, Trakbond, ClassMonitor, Yamaha, Birkenstock, Luv Lap, Fisher Price by Tiffany, Duroflex, Shnuggle, NumNum, Skypearll, Indulekha, Lever Ayush, Love Beauty & Planet, THINKER PLACE, ezpz, Aigner, Manyavar, Bella Vita Organic, Motherly, uni-ball, Pentonic, Garmin, Cello Wimplast, Nestasia, Kidsville, X&Y, Noise, Anthrilo, Minimalist, Fevicol MR, Fevicryl, Fevikwik, Fevistik, Rangeela, Lycka, LINC, AVRO FURNITURE, Neutriderm, SUNSTOP, Ariro, Eloish, SUPERHERO TOYSTORE, Blessbe, Furtados, Starplast, Tiason, Molo, mini rodini, BUGATTI, BOY LONDON, Soulslings, iDO, Kadence, eco rascals, ODI Jewels, Foreverkidz, Nac Jewelers, Kirti Agarwal, BYB Premium, Omie, Bapron Baby, Pixie Threads, The Right Cut, RAR Studio, PASHA INDIA, Toodles, Casa Ninos, Vidushi Astha, Fayon Kids, Candere by Kalyan Jewellers, Toddlekind, Cheeky Chompers, BIBS World, Snuz, OBORI, Ka Kids, Partykles, Bibbity Bobbity, Forest Essentials, MEKASHI, Swoon Baby, Minime Organics, The Tribe Kids, Butt Baby unless otherwise mentioned.
. The maximum Cashback given out is Rs. 250 and is applicable on the MRP of the product, unless mentioned otherwise
. The Cashback coupon can be used till the date of validity as specified in the Cashback email
. The company reserves the right to change the terms and conditions of the Cashback offers without prior intimation
. The Cashback is not applicable on cancelled orders
1. This contest ends on 30th Sep, 2024.
2. Three winners will win one outfit each.
3. The winners will be chosen on a first come-first serve basis.
4. To win this giveaway, make sure you follow all the steps mentioned in the Giveaway Post.
5. The participant must be an Indian citizen.
6. This giveaway is subject to the availability of products and a cash alternative, i.e., gift vouchers worth a similar amount will be offered.
7. This contest is in no way sponsored, endorsed, administered, or associated with Disney or Marvel.
8. By entering the Contest, Participants indemnify Disney, Marvel, and any of their respective parent companies, subsidiaries, affiliates, directors, officers, employees, and agencies from any liability whatsoever, and waive any and all causes of action, related to any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Contest.
1- Free Gift Offer from Forest Essentials is available on all Order of Forest Essentials.
2- No Minimum order value required
3- Offer Valid till Stocks Last
4- The Free gift will be added automatically to the cart
5- No need to apply any coupon to avail this offer
6- If another coupon is applied, the free gift will be removed from cart
. Gift certificate Delivered via email.
. The Gift Certificate can be used against your purchase on FirstCry.com.
. Customers must open a free account at FirstCry.com to redeem his or her gift certificate.
. Every gift certificate has a unique code. To redeem the gift certificate, enter this code in your shopping cart.
. Multiple Gift Certificates can not be be applied to a single order.
. Both a gift certificate and credit card may be used to pay for your order. If both are used, we will charge the gift card first and the remaining balance will be charged to your credit card.
. Unused gift certificates may not be redeemed for cash.
. Gift certificates are not replaceable if lost or stolen.
. Gift certificates value can be redeemed in multiple purchases.
. Gift certificates may only be redeemed for orders shipped in India.
. Gift certificates may only be redeemed through Recipient's Email Address
. Gift Certificate cannot be purchased through Cheque/Cash on Delivery/Club Cash
. Gift wrap option is available only on selected products. You can choose to gift wrap the selected products in your order by selecting "ADD GIFT WRAP@ Rs. 30" in "CheckOut Cart" tab at the time of checkout. The gift wrap will also include a personalized message.
. The external Gift Packaging will not include any pricing, discount or payment information. However, the original product tag with the MRP will be intact on the products inside the package.
. Discounts and Coupons are not applicable on the gift wrap charge.
. Please note that in case you return your order, the gift wrap charges will not be credited back.
Under this program:
Offer Details:
1. 20% Instant Discount*
2. Minimum Transaction Value - Rs. 1999
3. Maximum Discount - Rs. 600
4. Applicable on - Punjab National Bank Credit Cards
5. Offer Dates: 7th November to 30th November, 2024
6. Once per card per month.
1. Program is applicable only to transactions done during the campaign period & will not be applicable on any other day.
2. Offer is not applicable on subscription purchases (example: Club Membership Program) .
3. All the existing offers, gifts, Instant Discounts etc. offered on Firstcry.com can be used by the Cardholders apart from this exclusive offer as mentioned in the communication.
4. Offer is not applicable on the purchase of Digital Products and Gift Certificate.
5. FirstCry & Punjab National Bank Credit Cards reserve right to modify or end the offer during the campaign period
6. Offer is valid only on FirstCry Online platform and not valid at Retail Stores.
Note: - FirstCry is a participating entity as per the commercial between Punjab National Bank Credit Cards and Digital Age Retail Pvt Ltd.
Offer Period – 00:00 hours on 12th Oct 2024 to 23:59 hours on 28th Oct 2024
Offer details -
- 1. 5% Instant Discount up to Rs. 500 on Minimum order value of Rs. 2500
- 2. The Offer can be availed once per card during the Offer Period.
- 3. The offer is applicable on Firstcry.com and & Mobile App only.
Card applicability – All retail Credit cards.
Axis Bank Standard Terms and Conditions
- 1. The decision of The Merchant & Axis Bank will be final and binding on all and any correspondence in this regard will not be entertained.
- 2. The offer is not transferable, non-negotiable and cannot be En-cashed.
- 3. Incomplete / rejected / invalid / returned / disputed or unauthorized/fraudulent transactions will not be considered for the offer.
- 4. In case there is more than one offer available simultaneously, no two offers can be combined by the participant. It shall be entirely at discretion of Axis Bank to consider any exceptions to the above.
- 5. Axis Bank will not be responsible or liable in case the offer is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
- 6. The Merchant and Axis Bank reserve the right at any time, without notice, to add/alter/change or vary any or all of these terms and conditions or to replace, in whole or in part, this offer by another offer, whether similar to this offer or not, or to withdraw it altogether.
- 7. The participation in the offer is entirely voluntary and it is understood that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.
- 8. The Merchant & Axis Bank reserve the right to modify/alter the offer or all or any of the terms applicable to the offer without assigning any reasons or without any prior intimation whatsoever. Axis Bank also reserves the right to discontinue the offer without assigning any reasons or without any prior intimation whatsoever.
- 9. In case of all matters relating to the offer including any dispute or discrepancy relating to the offer or eligibility of any Cardholder, Axis Bank’s decision shall be final and binding on Cardholders in all respects.
- 10. Axis Bank only offers discount on purchase of goods and services of The Merchant by using Axis Bank Credit & Debit Card and Axis Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered/sold by The Merchant. Any dispute or claim regarding the goods and/or services must be resolved by the Cardholder with The Merchant directly without any reference to Axis Bank. Additional discount offered by the Bank is solely for promoting usage of Axis Bank Debit and Credit card.
- 11. Images provided in promotions are only for pictorial representation and Axis Bank does not undertake any liability or responsibility for the same.
- 12. Nothing contained herein shall constitute or be deemed to constitute advice, invitation or solicitation to purchase any products/services of The Merchant or any third party and is not intended to create any rights and obligations.
- 13. The offer by Axis Bank is subject to applicable laws and regulatory guidelines/regulations and as per bank's extant guidelines from time to time.
- 14. Bank may use the services of agents for sales/marketing of the products. Copyrights of Axis Bank Limited. All rights are reserved.
- 15. Axis Bank shall not be liable in any manner whatsoever for any loss/damage/claim that may arise out of use or otherwise of any goods/services availed of by the Card Holder/s under the offer.
- 16. Axis Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and/or services under the offer.
- 17. The Merchant & Axis Bank retain the right to change or discontinue the Offer at any time during the Promotion Period. The decision of The Merchant & Axis Bank with respect to the Offer shall be final and binding on the customer and any correspondence in this regard will not be entertained.
- 18. The Merchant & Axis Bank reserve the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the Card.
- 19. All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the offer shall be borne solely by the cardholder and Axis Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues.
- 20. The terms and conditions governing the offer shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Credit Card/Debit Card issued by Axis Bank.
- 21. Axis Bank shall not be obliged to make any public announcements to intimate the successful Cardholders about the discount under the offer.
- 22. The offer is not available wherever prohibited and for products/services for which such programs cannot be offered for any reason whatsoever.
- 23. Logos/trademarks used are owned by respective entities. Axis Bank has been authorized to use these logos/trademarks for offer promotion purposes.
- 24. Any person taking advantage of this offer shall be deemed to have read, understood and accepted these terms and conditions.
- 25. Any dispute relating to the offer or the terms and conditions shall be subject to the jurisdiction of the courts in Mumbai only.
- 26. Merchant Terms & Conditions applicable.
August 2024
Offer construct:
1. 5% Instant Discount on Debit Card Up to Rs. 500; Minimum Order Value: INR 1500
2. 5% Instant Discount on Credit Card Up to Rs. 500; Minimum Order Value: INR 1500
3. Offer is valid once per card during the offer period.
The campaign is open to all J&K Bank Mastercard debit and credit cardholders with the Debit BINs 515875, 515228, 554359, 548594, 557921, 546800 and Credit BIN 531453.
Dates for the campaign: 15th August 2024 to 13th September 2024 (tentative)
1. This offer is applicable only on transactions using J&K Bank Debit & Credit Cards with the Debit BINs 515875, 515228, 554359, 548594, 557921, 546800 and Credit BIN 531453.
2. Maximum Discount is ₹500 per transaction.
3. Total value of items must be ₹1500 or more.
4. Offer can be availed once per card during the offer period (Aug 14 – Sep 12).
5. Discount not applicable on digital purchases such as club memberships, gift codes.
6. Offer is applicable on Firstcry.com & Mobile App only. It is not applicable in offline stores.
7. The offer will be applicable once per card.
8. FirstCry reserves the right to pause the campaign if the approved budget is exhausted.
9. As required, J&K Bank may choose to extend the promotion period or pause the campaign earlier.
10. Participation in the Campaign by the Customer(s) is on a voluntary basis.
11. In all matters relating to the campaign, the decision of J&K Bank shall be final and binding in all respects.
12. J&K Bank shall not in any way be deemed to be making any representation whatsoever about the usefulness, worthiness, quality and/or character of the Reward Incentive provided under the Campaign and shall not be responsible in any way whatsoever for the same. The existence of a dispute with respect to, if any, regarding the usefulness, worthiness, nature and/or quality of Product or other Services provided by J&K Bank shall not constitute a claim against the Bank.
13. Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customers due to provision of the Offer, shall be to the sole account of Customer/s. Tax deducted at source, if any, on the Monetary value of the Offer shall be payable by Customer/s.
14. J&K Bank and Mastercard shall not be liable in any manner whatsoever for any loss/damage/claim that may arise out of use or otherwise of any Products or Services availed by the Customer/s under this campaign.
15. J&K Bank reserves the right to disqualify the Customer/s from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Campaign.
16. J&K Bank and Mastercard shall not be held liable for any delay or loss that may be caused in delivery of the Product/ Services.
17. If the Customer ceases to be a Customer at any time during the currency of the Campaign Period, all the benefits under the Offer shall lapse and shall not be available to the Customer.
18. The Campaign cannot be clubbed with any offer(s) or promotion(s). J&K Bank has the right to withdraw the Campaign without any prior notice.
19. J&K Bank and Mastercard reserves the right to modify/change all or any of the terms and conditions contained herein as per its discretion without assigning any reasons or without any prior intimation/notice whatsoever. J&K Bank and Mastercard also reserves the right to discontinue the Campaign without assigning any reasons or without any prior intimation whatsoever. J&K Bank and Mastercard will not be liable in any manner whatsoever for any loss/damage/claim/injury that may arise due to withdrawal or change in the terms and conditions of the Campaign or discontinuation of it.
20. The offer under the campaign is subject to applicable Indian laws and such other terms and conditions as may be stipulated by J&K Bank. The Offer is not available wherever the same is prohibited and/or cannot be offered or for any reason whatsoever.
21. By participating in the Campaign, each Participant fully and unconditionally agrees to these terms and conditions and accepts that the decision of Mastercard and J&K Bank regarding the Campaign and all matters related to or connected with it, including, without limitation, the interpretation of these terms and conditions, is final and binding and no queries shall be entertained. In the event all or any of these terms and conditions are not acceptable to a Participant, such Participant should not participate in the Campaign, notwithstanding the offer. These terms and conditions shall be binding on the Participants.
22. No representation or warranty of any kind is given by Mastercard as to the rewards offered under the Campaign and all liability of any kind whatsoever is excluded to the full extent permissible by applicable law. In the event legislation mandates conditions or warranties which cannot be excluded, restricted, or modified except to a limited extent, then to the extent permitted by law, J&K Bank’s liability is limited to, at its option to provide replacement of the reward or any component or item thereof or the supply of an equivalent prize.
23. For all risks associated with the use and redemption of the rewards, Mastercard and their respective directors, officers, employees and agents shall not be liable to the winners or their companions (if any) under the Campaign or any other person for any deficiency, delay, omission or failure related to or connected with Campaign or the Prizes or any component or item thereof.
24. To the full extent permitted by applicable law, each Participant shall not have any claim whatsoever against any member of Mastercard and their respective directors, officers, employees and agents in respect of any action, proceeding, judgment, damage or loss (including, without limitation, incidental, punitive, consequential, special, direct or indirect damages, loss of profits, loss of business, loss of business opportunity or economic loss), expense, injury (including, without limitation, death or personal injury), damage to property or liability suffered or incurred by the Participant (including any companion of the winner) or any other person arising from or in connection with:
(a) such Participant’s participation in the Campaign;
(b) collection, receipt, redemption, use or misuse of any rewards or any component or item thereof by such Participant and/or any other person;
25. Each Participant shall indemnify and hold the Mastercard and their respective directors, officers, employees and agents harmless from and against any and all claims (including, without limitation, claims for negligence), liabilities, suits, damages, judgments, costs and expenses (including, without limitation, attorney’s fees) and all losses and expenses resulting or arising from or connected with any claims or actions by any third parties against Mastercard or any entity therein or their respective directors, officers, employees and agents due to any default, act, omission or negligence of such Participant, including, without limitation, default in complying with these terms and conditions or any violation of any applicable law, rules and regulations by such Participant.
26. Mastercard and their respective directors, officers, employees and agents shall not, to the full extent permissible by applicable law, be liable in any way whatsoever in respect of any of the following:
(a) lost, late, misdirected, intercepted, undelivered, rejected, blocked or deleted entries, notifications, postings, correspondences or transaction postings;
(b) any reward or any component or item thereof that is damaged, defaced, illegible, lost, stolen or otherwise not used;
(c) inaccurate information provided by the Participant, howsoever caused;
(d) the suspension, cancellation or termination of the Campaign for any reason whatsoever;
(e) virus or other corruption, technical or mechanical error or failure, human error, negligence or unauthorized human intervention in any part of the entry process, the winners’ selection or determination process, or the operation or administration of the Campaign;
(f) technical or mechanical errors related to computers, servers, mobile phones, satellites, telephone lines, network lines or any other equipment;
(g) any action, proceeding, judgment, liability, loss, injury, claim or damage (including, but not limited to, incidental, punitive, consequential, special, direct or indirect damages or losses, whether or not foreseeable) suffered or incurred by any Participant or any other person arising from or in connection with: (i) such Participant’s participation in the Campaign; or (ii) collection, receipt, redemption, use or misuse of any rewards or any component or item thereof by such Participant and/or any other person;
(h) any other matter or thing beyond its control.
This marketing program (“Program”) is from AU Bank Credit Cards under an arrangement with Digital Age Retail Pvt Ltd., (“Merchant”) and is open to all residents of India holding a valid and current AU Bank Credit Card (“Cardholder”).
AU Bank Credit Card Instant Discount Offer*
1. For Normal Non-EMI Transactions:
- 10% Instant Discount*
- Minimum Transaction: Rs 2,000
- Maximum Instant Discount: Up to Rs 500
Applicable on: AU Credit Card
Offer Dates: August 2024 – 3rd, 4th, 10th, 11th, 17th, 18th, 24th, 25th, 31st
Frequency: Once per card per month. Maximum 1 transaction on a card will be eligible; any further transactions using the same card will not get the benefit of the offer.
- Program is applicable only to transactions done during the campaign period and will not be applicable on any other day.
- Offer is not applicable on subscription purchases (e.g., Club Membership Program).
- AU Credit Card Account is required to be active and non-delinquent. Returned transactions, disputed, or unauthorized/fraudulent transactions will not be considered for this offer.
- All existing offers, gifts, Instant Discounts, etc., offered on Firstcry.com can be used by the Cardholders apart from this exclusive offer as mentioned in the communication.
- Offer is valid only on FirstCry Online platform and not valid at Retail Stores.
- Under no circumstances will the offer/discount being offered under this Program be settled with cash in lieu by AU Bank Credit Cards or by Merchant.
- Offer is applicable only on purchasing FirstCry catalogue.
- Offer is not applicable on the purchase of Digital Products and Gift Certificates.
- The Program is for the consumption of individual retail consumers only.
- FirstCry & AU Bank Credit Cards reserve the right to modify or end the offer during the campaign period.
- Any query regarding the offer will be entertained up to 60 days (about 2 months) from the offer fulfilment date. Post such date, they will not entertain any correspondence or communication regarding this offer from the cardholder.
Note: FirstCry is a participating entity as per the commercial between AU Bank Credit Cards and Digital Age Retail Pvt Ltd.
OFFER TERMS AND CONDITIONS:
1. This Marketing Program (“Program”) is offered by SBI Card & Payment Services Ltd. (“SBICPSL”) under an arrangement with Digital Age Retail Private Limited (“FirstCry”/Partner).
2. It is open to all legal residents of India holding a valid and current SBI/Tata Credit Card excluding SBI/Tata Corporate Credit Card, Cashback Card and SBI Paytm Cobrand Card (“Cardholder”) and to whom a communication is sent by SBICPSL and/or FirstCry. Offer is not valid on Rupay Credit Card transactions done via UPI.
3. The Validity of the Program (“Term”) is from 7th July 2024 expiring on 21st July 2024 (both days including) unless extended by SBICPSL and FirstCry by mutual consent in writing for a further period “additional term”.
4. Under this Program, cardholder can avail:
- a. 5% Instant Discount at Firstcry.com & FirstCry Mobile App.
- b. Minimum Transaction amount - 2500
- c. Maximum discount – Rs 500 per transaction
- d. Offer valid only on 1 transaction per card.
- e. Offer valid on Firstcry.com & Mobile App.
6. Delinquent and blocked SBI/Tata Cardholders will not qualify for this Offer.
OTHER OFFER TERMS AND CONDITIONS:
1. The above Offer is by way of a special offer for SBI/Tata Credit Cardholders only excluding SBI/Tata Corporate Credit Cardholders and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement between SBICPSL and their Cardholders. The terms of the above Program shall be in addition to and not in derogation of the terms contained in the card member agreement., Merchant EMI Terms and Conditions and Rewards Terms & Conditions.
2. Any query regarding the program will be entertained only till 21.07.2024. Post such date, SBICPSL & Partner will not entertain any correspondence or communication in any manner whatsoever regarding this Program from any persons.
3. As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions will be forfeited. Reward points will be forfeited for all transactions done during offer period and considered for Offer computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account. Effective offers launched from 01 December 2023, reward points forfeiture will be done within 90 days of Cashback posting date for Cashback offers. In case of Instant Discount offers, reward points forfeiture will be done within 6 months of end of offer month. For example, an Instant discount offer ends on 15th December 2023. In this case, end of offer month will be 31st December 2023. Hence, Reward Points forfeiture will happen after 31st December 2023 and before/on 30th June 2024.
4. SBICPSL does not endorse any of the products or brands being offered under the Program and will not accept any direct liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability of the Partner.
5. All the existing offers, discounts etc. on select/all products or services that are being offered by partner can be availed by the Cardholders as part of this offer as mentioned in this communication.
6. Pictures of products shown in the communication sent to the customer either through mailers, push notifications, social media channels, statements or advertised on the website/mobile app, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
7. Products/services offered under this program are subject to availability from the respective participating merchants/sellers of Partner and accordingly SBICPSL in no circumstances shall be liable for non-availability of any of the products/services.
8. SBICPSL shall adhere, cater and ensure on best effort basis to perform the agreed terms and conditions of the program.
9. SBICPSL will not be liable for any technical or any offer configuration related issue at Partner platform on account of which cardholder is unable to avail the offer. All such concerns need to be taken up directly with the Partner by cardholder for resolution
10. Under no circumstances will the offer/cashback being offered under this Program be settled with cash in lieu by SBICPSL or by Partner.
11. Returned transactions, disputed transactions (closed in customer favour) or unauthorized/fraudulent transactions will not be considered for the Offer.
12. SBICPSL will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by Partner/Partner’s sellers on products/services made available by it and the same shall be at the sole risk and consequences of Partner/Partner’s sellers and without reference to SBICPSL.
13. All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Offer was offered.
14. This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
15. SBICPSL reserves the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card subject to intimation to Partner of such disqualification.
16. Any person availing this Offer shall be deemed to have accepted these terms and conditions.
17. SBICPSL and Partner reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify change or vary all or some of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
18. Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
19. Nothing herein amounts to a commitment by SBICPSL to conduct further, similar or other Offers.
20. Any disputes arising out of the Offer between SBICPSL and Cardholder shall be subject to arbitration by a sole arbitrator to be appointed by SBICPSL for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996 and amendment thereof. The Seat & Venue of arbitration shall be at New Delhi, India and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against SBICPSL or Partner or any of its affiliates.
21. SBICPSL may engage, hire, use the services of agent(s) and/or any third party(ies) for the purpose of providing marketing or sales related services or any other related services in relation to its products on its behalf and the customer may be required to deal with such agents/third parties/service providers with respect to such product/services.
22. These terms & conditions shall be governed and interpreted as per the laws of India and any dispute relating to these terms & conditions shall be subjected to exclusive jurisdiction of the courts of Delhi.
Offer Period –19th May to 17th Jun 2024
Offer details -
- 1. Get Rs. 20-200 cashback via CRED UPI
- 2. Minimum order value is Rs. 999
- 3. Maximum Discount: Rs. 200
- 4. Offer is valid once per user per month
- 5. Claim cashback on CRED app after successful transaction within 7 days
- 6. Cashback goes into your CRED wallet/balance
Offer Period – 00:00 hours on 6th May 2024 to 23:59 hours on 12th May 2024
Offer details -
- 1. 5% Instant Discount up to Rs. 500 on Minimum order value of Rs. 2500
- 2. The Offer can be availed once per card during the Offer Period.
Card applicability – All retail Credit cards.
Axis Bank Standard Terms and Conditions
- 1. If you do not have an Axis Bank Credit Card, Click Here.
- 2. The decision of The Merchant & Axis Bank will be final and binding on all and any correspondence in this regard will not be entertained.
- 3. The offer is not transferable, non-negotiable and cannot be En-cashed.
- 4. Incomplete / rejected / invalid / returned / disputed or unauthorized/fraudulent transactions will not be considered for the offer.
- 5. In case there is more than one offer available simultaneously, no two offers can be combined by the participant. It shall be entirely at discretion of Axis Bank to consider any exceptions to the above.
- 6. Axis Bank will not be responsible or liable in case the offer is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
- 7. The Merchant and Axis Bank reserve the right at any time, without notice, to add/alter/change/ or vary any or all of these terms and conditions or to replace, entire or in part, this offer, by another offer, whether similar to this offer or not, or to withdraw it altogether.
- 8. The participation in the offer is entirely voluntary and it is understood, that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.
- 9. The Merchant & Axis Bank reserves the right to modify / alter the offer or all or any of the terms applicable to the offer without assigning any reasons or without any prior intimation whatsoever. Axis Bank also reserves the right to discontinue the offer without assigning any reasons or without any prior intimation whatsoever.
- 10. In case of all matters relating to the offer including any dispute or discrepancy relating to the offer or eligibility of any Cardholder, Axis Bank’s decision shall be final and binding on Cardholders in all respects.
- 11. Axis Bank only offers discount on purchase of goods and services of The Merchant by using Axis Bank Credit & Debit Card and Axis Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered/sold by The Merchant. Any dispute or claim regarding the goods and/or services must be resolved by the Cardholder with The Merchant directly without any reference to Axis Bank. Additional discount offered by the Bank is solely for promoting usage of Axis Bank Debit and Credit card.
- 12. Images provided in promotions are only for pictorial representation and Axis Bank does not undertake any liability or responsibility for the same.
- 13. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of The Merchant or any third party and is not intended to create any rights and obligations.
- 14. The offer by Axis Bank is subject to applicable laws and regulatory guidelines/ regulations and as per bank's extant guidelines from time to time.
- 15. Bank may use the services of agents for sales / marketing of the products. Copy Rights of Axis Bank Limited. All rights are reserved.
- 16. Axis Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Card Holder/s under the offer.
- 17. Axis Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and /or services under the offer.
- 18. The Merchant & Axis Bank retain the right to change or discontinue the Offer at any time during the Promotion Period. The decision of The Merchant & Axis Bank with respect to the Offer shall be final and binding on the customer and any correspondence in this regard will not be entertained.
- 19. The Merchant & Axis Bank reserve the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the Card.
- 20. All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the offer shall be borne solely by the cardholder and Axis Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues.
- 21. The terms and conditions governing the offer shall be in addition to and not in substitution / derogation to the Primary Terms and Conditions governing the Credit Card / Debit Card issued by Axis Bank
- 22. Axis Bank shall not be obliged to make any public announcements to intimate the successful Cardholders about the discount under the offer.
- 23. The offer is not available wherever prohibited and products/ services for which such programs cannot be offered for any reason whatsoever.
- 24. Logos/trademarks used are owned by respective entities. Axis Bank has been authorised to use these logos/trademarks for offer promotion purposes.
- 25. Any person taking the advantage of this offer shall be deemed to have read, understood and accepted these terms and conditions.
- 26. Any dispute relating to the offer or the terms and conditions shall be subject to the jurisdiction of the courts in Mumbai only.
- 27. Merchant Terms & Conditions applicable
1. This marketing program (“Program”) is from HDFC Bank under an arrangement with Digital Age Retail Pvt Ltd., (“Merchant”) and is open to all residents of India holding a valid and current HDFC Bank Credit Cards (“Cardholder”) with EMI facility enabled
2. Under this Program (HDFC Bank Credit Card EMI Instant Discount Offer*), cardholder can avail:
For EMI Transactions
- a. 5% Instant Discount*
- b. Minimum transaction : Rs 5,000
- c. Maximum Instant Discount upto Rs 500
- d. Applicable on: HDFC Credit Cards
- e. Applicable once per card
- f. Only applicable on transactions on Firstcry.com & Firstcry app
- g. Not applicable at Firstcry store 3. This is an instant discount offer to customers who checkout through the EMI payment option on HDFC cards will only be applicable for the offer.
Below is the calculation for 6 Months (Just an illustration)
| Final Price | HDFC CC EMI Instant Discount (5%) | Final Price After CC Discount | Interest(pa) | EMI Per Month | Tenure |
| ₹ 5,000 | ₹ 250 | ₹ 4,750 | 15% | ₹ 826 | 6 months |
Above Calculation takes into account a processing fees of ₹199+GST
Standard Terms & Conditions :
1. Convenience Fee of Rs 199+ GST Applicable for EMI transactions on HDFC Bank Cards. Convenience fee does not get reversed even in case of cancellation / pre-closure.
2. Brand CashBack will be printed on the charge slip, which will be posted within 90 days from the end date of the transaction month.
3. Customers will only be eligible for CashBack if mentioned on the charge slip.
4. For in-store transactions, loans will be booked as per the commercials mentioned on the charge slip. Customers are advised to retain their charge slip for 180 days.
5. CashBack will not be posted in case of pre-closure or cancellation of EMI.
6. HDFC Bank does not hold any warrant or make any representation concerning the availability, delivery, quality, merchantability or suitability of the services to be rendered by merchants under the EASYEMI Scheme. HDFC Bank shall not be held liable for the same in any manner whatsoever.
7. Permanently delinquent/closed accounts will be excluded. Benefits will be posted only to accounts active and non-delinquent at the time of postings.
8. The EASYEMI Scheme is open to select HDFC Bank credit cardholders holding a valid HDFC Bank credit card issued in India. EASYEMI option is not available on select Corporate Credit Cards, Purchase and Commercial credit cards. EASYEMI transactions done on Credit Card products where the EASYEMI option is not available shall be debited to the card account in full.
9. For the First EMI, the Interest will be calculated from the loan booking date till the payment due date.
10. Any query related to merchant payback / CashBack to be raised within 180 days of the transaction date.
11. EASYEMI is valid only on Credit cards in ‘regular’ status. It is not valid on cards on which a block is placed due to Payment Due, Lost Card reported, Upgrade in progress etc. EASYEMI transactions done on such Credit Cards shall be debited to the card account in full and become payable.
12. EASYEMI booking status, i.e. Sucess or Reject, is informed to the customer via SMS/Email. CM should call the PhoneBanking team to check the reason for rejection. In case of rejection, the customer will have to make payment as per the statement.
13. EASYEMI facility is available at select merchant websites and merchant outlets.
14. EASYEMI conversion will take minimum 4 working days from the date of transaction.
15. EASYEMI is not valid at Jewellery merchants or at merchants classified under Jewellery related Merchant Category Codes (MCCs) by Acquiring Banks. HDFC Bank will not be liable to convert any transaction done at such merchants, and any such conversion request will be rejected in compliance with regulatory guidelines.
16. EASYEMI needs to be availed at the time of doing transactions at the merchant outlet or merchant website. It is not a backend conversion process. In case of merchant websites offering HDFC Bank EASYEMI, ‘HDFC Bank’ EMI option and required tenure needs to be selected on the payment page of the merchant website. The Bank is not liable to or responsible for converting transactions wherein the 'HDFC Bank' EMI option was not chosen by the cardholder or in case of technical issues at the merchant's end in routing the transaction to the Bank as an EMI transaction.
17. In case of transactions done at physical outlets of merchants (POS transactions), please check with the merchant on the availability of the EASYEMI facility before swiping your HDFC Bank Credit card. EASYEMI in POS transactions is valid only on swipes done on HDFC Bank/Plutus swipe machine. Please ensure that the intention to avail HDFC Bank EASYEMI and the tenure option is communicated to the merchant before swiping the card. The charge slip generated post swipe will indicate the EASYEMI tenure, Transaction Amount, Merchant Payback, Loan Amount, EASYEMI Finance Charges (% on reducing balance per annum) EMI value. Please highlight to the merchant immediately if the tenure is not appearing/wrongly appearing. HDFC Bank is not liable for erroneous swipes done by merchants, e.g. Swipe done as a regular transaction instead of swiping as an EASYEMI transaction OR swipe done on another Bank swipe machine. The Bank is also not liable for converting such erroneous transactions to EASYEMI transactions at the backend.
18. Please ensure that all terms and charges mentioned on the charge slip are read before signing on the same. Cardholders can ask the merchant to void the transaction if they are not in agreement with the terms/charges. Once the merchant settles a transaction, Bank will deem the charge slip as ‘customer consent’ for EASYEMI terms, conditions and charges.
19. At select merchants, 'Merchant Payback' might be applicable. This is being provided by the respective merchant/manufacturer and not by Issuing Bank. In such cases, the 'Loan amount' will be Transaction Amount less Merchant Payback amount. EASYEMI Finance Charges will be applied on the 'Loan Amount' to calculate EMI.
20. Change of tenure is not allowed once the EASYEMI transaction has been completed.
21. The credit limit on the HDFC Bank credit card shall be blocked to the extent of the full transaction amount. The credit limit will be released when the EMI is billed and paid for in subsequent months as per the EMI plan.
22. The EMI debit per statement will be part of ‘Minimum Amount Due” and is payable by the Payment Due Date. Service tax, Education Cess and other taxes as mandated by Government regulations from time to time will be applicable on the interest component of each EMI billed.
23. All prevailing terms and conditions of merchants would apply in addition to these terms and conditions.
24. Approval of EASYEMI is at the sole discretion of HDFC Bank. The EASYEMI scheme is available for select tenures. The purchase amount and interest and processing fee charges must be re-paid within the respective tenure opted for by the HDFC Bank Credit Card customer.
25. The EMI scheme can be pre-closed by calling the 24-hour HDFC Bank Credit Cards customer service. 'Preclosure Interest charges' (as applicable) will apply. In case of preclosure, any payback offered by the merchant at the time of loan booking will be debited on a pro-rata basis. Any payment made into the credit card account over and above the EASYEMI shall not be deemed to be payment towards the amount availed under the EMI scheme and shall not result in the closure of the said facility. HDFC Bank reserves the right to revise the pre-payment charges at its discretion, without prior notice, and such revised charges shall be binding on the Card Holder.
26. Customers can choose to cancel the EASYEMI transaction and pay in full instead of monthly instalments by calling the 24-hour HDFC Bank Credit Card Customer service. Cancellation will be allowed only if a customer calls within 4 days post transaction date. On cancellation original loan amount and merchant pay
back will be debited in full (and become payable), EMI debits will be credited, convenience will not be reversed. Once an EASYEMI transaction is cancelled on the card, the same cannot be reconverted.
27. In the event of non-payment of the minimum amount due for three successive months, the EMI shall be closed and the principal outstanding, the interest for the day till closure and the pre-closure charges shall be debited to the credit card account of the Cardholder and appear in the subsequent monthly statement. HDFC Bank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.
28. If the cardholder becomes delinquent, the EMI shall be closed and the principal outstanding, the interest for the day till closure and the pre-closure charges shall be debited to the cardholder's credit card account and appear in the subsequent monthly statement. HDFC Bank shall be entitled to demand immediate repayment of such consolidated outstanding amounts.
29. If a credit card is closed prior to all instalments being charged, the amount outstanding against the EASYEMI scheme may be charged as a consolidated transaction of the card member. HDFC Bank shall be entitled to demand immediate repayment of such consolidated outstanding amount.
30. Any query/dispute regarding the payment using the EASYEMI option should be directed towards HDFC Bank, and merchants shall not be liable for the same in any manner.
31. First EMI will be billed in the subsequent month if the EMI conversion happens on the statement generation date.
Terms & Conditions
1. This marketing program (“Program”) is from AU Bank Credit Cards under an arrangement with Digital Age Retail Pvt Ltd., (“Merchant”) and is open to all residents of India holding a valid and current AU Bank Credit Cards (“Cardholder”)
2. Under this program:
AU Bank Credit Card Instant Discount Offer *
- For Normal non-EMI Transactions
| Applicable on | Discount Percentage | Minimum transaction | Maximum Instant Discount | Frequency | Offer Dates |
| AU Credit Card | 10% Instant Discount* | Rs 2,000 | Upto Rs 500 | 1. Once per card per month. 2. Maximum 1 transaction on a card will be eligible, any further transaction using same card will not get the benefit of the offer. |
April 2024 – 6th, 7th, 13th, 14th, 20th, 21st, 27th, 28th May 2024 - 4th, 5th, 11th, 12th, 18th, 19th, 25th, 26th June 2024 1st, 2nd, 8th, 9th, 15th, 16th, 22nd, 23rd, 29th, 30th |
Offer T&C
1. Program is applicable only to transactions done during the campaign period & will not be applicable on any other day.
2. Offer is not applicable on subscription purchases (example: Club Membership Program).
3. AU Credit Cards Account is required to be active and non-delinquent. Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for this offer.
4. All the existing offers, gifts, Instant Discounts etc. offered on Firstcry.com can be used by the Cardholders apart from this exclusive offer as mentioned in the communication.
5. Offer is valid only on FirstCry Online platform and not valid at Retail Stores.
6. Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by AU Bank Credit Cards or by Merchant.
7. Offer is applicable only on purchasing FirstCry catalogue.
8. Offer is not applicable on the purchase of Digital Products and Gift Certificate.
9. The Program is for the consumption of individual retail consumers only.
10. FirstCry & AU Bank Credit Cards reserve right to modify or end the offer during the campaign period.
11. Any query regarding the offer will be entertained up to 60 days (about 2 months) from offer fulfilment date. Post such date; the will not entertain any correspondence or communication regarding this offer from the cardholder.
Note: - FirstCry is a participating entity as per the commercial between AU Bank Credit Cards and Digital Age Retail Pvt Ltd.
OFFER TERMS AND CONDITIONS:
1. This Marketing Program (“Program”) is offered by SBI Card & Payment Services Ltd. (“SBICPSL”) under an
arrangement with Digital Age Retail Private Limited (“FirstCry”/Partner).
2. It is open to all legal residents of India holding a valid and current SBI/Tata Credit Card excluding SBI/Tata
Corporate Credit Card, Cashback Card and SBI Paytm Cobrand Card (“Cardholder”) and to whom a
communication is sent by SBICPSL and/or FirstCry. Offer is not valid on Rupay Credit Card transactions done
via UPI.
3. The Validity of the Program (“Term”) is from 15th Jan 2024 expiring on 28th Jan 2024 (both days including)
unless extended by SBICPSL and FirstCry by mutual consent in writing for a further period “additional term”.
4. Under this Program, cardholder can avail:
- a. 5% Instant Discount at Firstcry.com & FirstCry Mobile App.
- b. Minimum Transaction amount - Rs. 2500
- c. Maximum discount – Rs 500 per transaction
- d. Offer valid only on 1 transaction per card.
- e. Offer valid on Firstcry.com & Mobile App.
6. Delinquent and blocked SBI/Tata Cardholders will not qualify for this Offer.
OTHER OFFER TERMS AND CONDITIONS:
1. The above Offer is by way of a special offer for SBI/Tata Credit Cardholders only excluding SBI/Tata
Corporate Credit Cardholders and nothing contained herein shall prejudice or affect the terms and
conditions of the card member agreement between SBICPSL and their Cardholders. The terms of the above
Program shall be in addition to and not in derogation of the terms contained in the card member
agreement., Merchant EMI Terms and Conditions and Rewards Terms & Conditions.
2. Any query regarding the program will be entertained only till 28.01.2024. Post such date, SBICPSL & Partner
will not entertain any correspondence or communication in any manner whatsoever regarding this Program
from any persons.
3. As per Rewards Terms & Conditions, Reward points accrued on offer eligible transactions will be forfeited.
Reward points will be forfeited for all transactions done during offer period and considered for Offer
computation. At the time of forfeiture in case the Cardholder has inadequate Reward Point balance, then
an amount equivalent to Reward Points to be Forfeited will be debited from the Cardholder’s account.
Effective offers launched from 01 December 2023, reward points forfeiture will be done within 90 days of
Cashback posting date for Cashback offers. In case of Instant Discount offers, reward points forfeiture will
be done within 6 months of end of offer month. For example, an Instant discount offer ends on 15th
December 2023. In this case, end of offer month will be 31st December 2023. Hence, Reward Points
forfeiture will happen after 31st December 2023 and before/on 30th June 2024.
4. SBICPSL does not endorse any of the products or brands being offered under the Program and will not
accept any direct liability pertaining to the quality, merchantability, fitness, delivery or after sales service of
such products which shall be at the sole liability of the Partner.
5. All the existing offers, discounts etc. on select/all products or services that are being offered by partner can
be availed by the Cardholders as part of this offer as mentioned in this communication
6. Pictures of products shown in the communication sent to the customer either through mailers, push
notifications, social media channels, statements or advertised on the website/mobile app, are
representative only and may not bear a resemblance to the actual products. None of the parties shall under
any circumstances be responsible towards the same.
7. Products/services offered under this program are subject to availability from the respective participating
merchants/sellers of Partner and accordingly SBICPSL in no circumstances shall be liable for non-availability
of any of the products/services.
8. SBICPSL shall adhere, cater and ensure on best effort basis to perform the agreed terms and conditions of
the program.
9. SBICPSL will not be liable for any technical or any offer configuration related issue at Partner platform on
account of which cardholder is unable to avail the offer. All such concerns need to be taken up directly with
the Partner by cardholder for resolution
10. Under no circumstances will the offer/cashback being offered under this Program be settled with cash in
lieu by SBICPSL or by Partner.
11. Returned transactions, disputed transactions (closed in customer favour) or unauthorized/fraudulent
transactions will not be considered for the Offer.
12. SBICPSL will not entertain any correspondence regarding the validity or acceptability of any additional
benefits offered by Partner/Partner’s sellers on products/services made available by it and the same shall
be at the sole risk and consequences of Partner/Partner’s sellers and without reference to SBICPSL.
13. All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as
applicable at the time the respective Offer was offered.
14. This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may
be promulgated anytime by any statutory authority.
15. SBICPSL reserves the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent
activity is identified as being carried out for the purpose of availing the benefits under the said Offer or
otherwise by use of the Card subject to intimation to Partner of such disqualification.
16. Any person availing this Offer shall be deemed to have accepted these terms and conditions.
17. SBICPSL and Partner reserve the right, at any time, without prior notice and without assigning any reason
whatsoever, to add/alter/modify/change or vary all or some of these terms and conditions or to replace,
wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw
it altogether.
18. Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the
Offer is being made purely on a best effort basis.
19. Nothing herein amounts to a commitment by SBICPSL to conduct further, similar or other Offers.
20. Any disputes arising out of the Offer between SBICPSL and Cardholder shall be subject to arbitration by a
sole arbitrator to be appointed by SBICPSL for this purpose. The proceedings of the arbitration shall be
conducted as per the provisions of Arbitration and Conciliation Act, 1996 and amendment thereof. The Seat
& Venue of arbitration shall be at New Delhi, India and language of arbitration shall be English. The existence
of a dispute, if any, shall not constitute a claim against SBICPSL or Partner or any of its affiliates.
21. SBICPSL may engage, hire, use the services of agent(s) and/or any third party(ies) for the purpose of
providing marketing or sales related services or any other related services in relation to its products on its
behalf and the customer may be required to deal with such agents/third parties/service providers with
respect to such product/services.
22. These terms & conditions shall be governed and interpreted as per the laws of India and any dispute relating
to these terms & conditions shall be subjected to exclusive jurisdiction of the courts of Delhi.
Terms & Conditions
1. This marketing program (“Program”) is from Axis Bank under an arrangement with Digital Age Retail Pvt
Ltd., (“Merchant”) and is open to all residents of India holding a valid and current Axis Bank Credit & Debit
Card (“Cardholder”)
2. Under this program: 5% Instant Discount* up to Rs. 500*
- For Normal non-EMI Transactions
| Applicable On | Discount Percentage | Minimum Order Value | Maximum Discount |
| Credit & Debit Card | 5% | Rs. 2500 | Rs. 500 |
Offer T&C
1. Maximum Instant Discount under the offer will be Rs. 500.
2. Program is applicable only on transactions done on campaign period & will not be applicable on any other
day.
3. Maximum 1 transaction on a card will be eligible, any further transaction using same card will not get the
benefit of the offer.
4. Bank Card Account is required to be active and non-delinquent. Returned transactions, disputed or
unauthorized/fraudulent transactions will not be considered for this offer
5. All the existing offers, gifts, discounts etc., that are being offered can be availed by the Cardholders apart
of this exclusive offer as mentioned in the communication.
6. Under no circumstance will the offer/discount being offered under this Program be settled with cash in
lieu by Axis Bank or by Merchant.
7. Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator appointed by Axis
Bank for this purpose.
8. Offer is applicable only on purchasing Firstcry catalogue.
9. The Program is for the consumption of individual retail consumers only Firstcry & Axis Bank reserve right to
modify or end the offer during the campaign period.
10. Any query regarding the offer will be entertained till 60 days from offer fulfilment date. Post such date; the
Bank will not entertain any correspondence or communication regarding this offer from the cardholder.
Note: - Firstcry is a participating entity as per the commercial between Axis Bank and Digital Age Retail Pvt Ltd..
1.Definitions
1.1 Bank: Standard Chartered Bank in India.
1.2 Offer: Bank credit & debit card holders are eligible for an instant discount upto 10% on spending a minimum amount in a single transaction of value of INR 2,000/- (Rupees Two Thousand Only) using the Bank’s credit or debit card during the Offer Period. The transaction or the spends should be performed on FirstCry Online / Offline store. Maximum discount is upto INR 750/- (Rupees Seven Hundred and Fifty Only) for credit card and debit card transactions during the Offer Period as more specifically described in Clause 2 hereunder.
1.3 Offer Period: The offer period shall commence from 00:01 hours on 8 March 2023 and shall extend up to 23:59 hours on 12 March 2023.
1.4 Qualified Customer: The Offer is applicable to all resident Standard Chartered credit and debit card customers. NRE and NRO account holders with Standard Chartered credit and debit card will not be eligible for the Offer.
2.Offer Details
2.1 Client has to transact using Standard Chartered credit/debit Card in the manner described in the definition of Offers on FirstCry offline / online store.
| Offer 1: | 5% discount | Spends INR 2000 – INR 3000 | Max discount INR 250 |
| Offer 2: | 7.5% discount | Spends INR 3001 – INR 45000 | Max discount INR 500 |
| Offer 3: | 10% discount | Spends above INR 4501 | Max discount INR 750 |
2.3 The following transactions will not qualify for meeting the spends criteria on the credit card: Transaction which is either unsuccessful or cancelled/rejected by the Bank, transactions which are followed up with partial or full reversals or transactions that are cancelled by the card holder.
2.4 Each card holder would be entitled to 1 transaction per card under the offer period.
3.Communication of the Offer
The Offer may be communicated to customers through – emailers and/or SMS on their registered email address or mobile number only.
4.General Terms and Conditions
4.1 This is an exclusive Offer provided by FirstCry and Standard Chartered Bank. All details regarding the Offer are available on the bank’s website (www.sc.com/in).
4.2 FirstCry T&C are applicable as well.
The Bank and FirstCry reserves the right to modify/change all or any of the terms applicable to this Offer. The Bank also reserves the right to modify, withdraw or discontinue the Offer without assigning any reasons whatsoever. Neither anything contained in the terms and conditions set out herein nor those forming part of the e-mailers or running this Offer shall be construed as an obligation on the part of the Bank to continue the Offer up to the date of termination/expiry of the Offer.
The Bank also reserves the right to change, amend or remove the vouchers mentioned in the table at point 1.2 hereinabove by intimating the Qualified Customer about the same.
4.3 Participation in this Offer is entirely voluntary, and it is agreed and understood by the participants that participation shall be deemed to have been made on a voluntary basis.
4.4 The Offer is non-transferable.
4.5 The Offer shall not be available wherever it is prohibited under law and/or cannot be made/continued for any reason whatsoever.
4.6 All disputes under this Offer are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.
4.7 The Bank shall not be obliged to make any public announcements of the results of the Offer.
4.8 In all matters relating to this Offer, the decision of the Bank shall be final and binding.
4.9 By participating in the Offer, the participants agree to be bound by the terms and conditions contained herein and those forming part of the e-mailers.
4.10 Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Qualified Customer, shall be solely borne by the Qualified Customer.
Offer
1. This marketing program (“Program”) is from NPCI under an arrangement with Digital Age Retail Pvt Ltd., (“Merchant”) and is open to all residents of India holding a valid and current Rupay Credit & Debit Card (“Cardholder”).
2. Under this program: Upto 10% Instant Discount* up to Rs. 750*.
- For Normal non-EMI Transactions
| Card Type | Discount Percentage | Minimum Txn Value | Maximum Discount |
| Non EMI Credit Card | 10% | Rs. 2500 | Rs. 750 |
| Non EMI Debit Card | 5% | Rs. 2500 | Rs. 250 |
Offer T&C
1. Offer is applicable only on limited Rupay Cards.
2. If offer is not applicable for the transacting Rupay card, then discount will not be applied.
3. Maximum Instant Discount under the offer will be Rs. 750 at a card level with compliance of respective offer slab.
4. Program is applicable only on transactions done on campaign period & will not be applicable on any other day.
5. Offer is not applicable on subscription purchases (example: Club Membership Program).
6. Maximum 1 transaction on a card will be eligible, any further transaction using same card will not get the benefit of the offer.
7. Bank Card Account is required to be active and non-delinquent. Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for this offer.
8. All the existing offers, gifts, discounts etc., that are being offered can be availed by the Cardholders apart of this exclusive offer as mentioned in the communication.
9. Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by NPCI or by Merchant.
10. Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator appointed by NPCI for this purpose.
11. Offer is applicable only on purchasing Firstcry catalogue.
12. The Program is for the consumption of individual retail consumers only Firstcry & NPCI reserve right to modify or end the offer during the campaign period.
13. Any query regarding the offer will be entertained till 60 days from offer fulfilment date. Post such date; the Bank will not entertain any correspondence or communication regarding this offer from the cardholder.
Note- Firstcry is a participating entity as per the commercial between NPCI and Digital Age Retail Pvt Ltd..
Instructions for Wallet Cashbacks.
Brainbees Solutions Ltd. holds the right to not accept refund of transactions where the refund value is less than the Cashback value issued by any wallet. For example user X did a transaction for Rs 500 and got a Cashback from wallet for Rs 200, now user wants to return one part of the product costing Rs 160. In this case refund value is less than the cashback issued to the customer and refund will not be accepted.User X, will either be given a Gift Voucher or Cash Refund of the same amount which can be used on site with the next purchase.
We accept Paytm, MobiKwik etc wallets for online transactions.You can also redeem exciting deals and cash backs which would be mentioned above. These offers are subject to change and we request you to check this space before making the purchase.
To place an order on FirstCry.com the minimum order value has to be more than Rs. 99 (Excluding COD charges, Shipping charges, or value reduced after application of coupons or any other offer)
You hereby agree, understand and confirm that the credit card details provided by you for availing of services on website will be correct, accurate and current. Under no circumstances you shall use a credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. The card details will not be utilised and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove it otherwise' shall be exclusively on you.
In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders.
Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be add to the "Cash Refund" section of your FirstCry account. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
1. lack of authorization for any transaction/s,
2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
3. or any payment issues arising out of the transaction,
4. or decline of transaction for any other reason/s.
All payments made against the purchases/services on Firstcry.com by you shall be compulsorily in Indian Rupees acceptable by the Union of India. Firstcry.com does not accept any other form of currency with respect to the purchases.
Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
FirstCry restricts the usage of Club Cash in a transaction when you are buying a GSO (Guaranteed Savings Offer) or a Gift Certificate.
No, there are no specific rules which need to be followed while writing a review. However, we have put together some guidelines which can be followed while writing a product review -
1. Be Precise and Specific
While writing a product review, you should keep in mind the fact that other Firstcry users might use your review to form a judgment, whether to select the product or not. Therefore, a precise, specific & unbiased product review plays a critical part and would always help a customer make a better choice about which product to buy.
2. Don't keep any loose endsAlways keep all the details provided well settled and explained. Incomplete or inaccurate information will not help any customer other than confusing them about the product.
3. Spell what is requiredA good review should serve the most basic purpose i.e. what you liked/disliked about the product and why with the exact details.
4. Remove distractions from reviewBefore submitting the review for moderation, it is wise to spell check and proofread your review accurately.
Firstcry reserves the right to not include the product review that includes any one or more of the following -
1. Inappropriate content - like promotional information or phone numbers.
2. Information not related to the product - Shipment/Delivery Experience, availability, ordering, etc.
3. Inaccuracies in product information & product catalogue.
4. References - to other retailers, pricing, personal information, etc.
5. Copying and pasting text from other reviews, guides, or sources.
6. Comments on other reviews posted on the product page.
7. Foreign language content.
8. Off-topic information or obscene content.
9. Irrelevant user IDs or email IDs used for posting reviews.
Following are the allowed characters while writing a review. Please follow the list while entering the review title and review text.
1. A to Z in lowercase and uppercase.
2. Numerals from 0 to 9.
3. Special characters ~`!@#$%^&*()_+=-{}][:”';?/>. < ,
1. That you will use the services provided by FirstCry.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
2. You will provide true, accurate, complete and current information in all instances where such information is requested of you. FirstCry.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), FirstCry.com has the right in its sole discretion to reject the registration and debar you from using the Services of FirstCry.com and / or other affiliated websites without prior intimation whatsoever.
3. To compensate FirstCry.com for any extra cost incurred for redelivery in the event of a non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
4. That you using your best and prudent judgment before entering into any transaction through this Site doing so at your sole risk.
5. After placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or constitutes a criminal offence.
3. Gaining unauthorised access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site.
5. Breaching any applicable laws.
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Design details and Colours.
We have made every effort to capture high resolution images of our products so that you get a feel of the design details and colours of our products that appear on the Site as accurately as possible. However, what you actually see will depend on your monitor; we cannot guarantee that your monitor's display of any colour or other details will be accurate.
When you visit the FirstCry Site or FirstCry Store or send emails to us, you are communicating with us electronically. You hereby provide your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You hereby agree that all notices, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
FirstCry.com reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. You have accepted the Agreement as amended if you continue to use any of FirstCry.com's Services after any amendments are posted on our Website.
This Program Membership Agreement (“Agreement”) explains the terms and conditions that govern your participation in the Shop 'n' Earn Club Cash Program ("Program"). This Agreement is between the Applicant (“You”) and DIGITAL AGE RETAIL PRIVATE LIMITED (“DARP” or “WE”). It is your responsibility to read and understand the terms and conditions of this Agreement. By registering as a member in the Program ("Member"), you agree to be bound by these Program Terms of Use and the Privacy Policy of FirstCry.com.
1. This is an exclusive FirstCry.com program designed to reward Firstcry.com customers for purchasing products from this site. The Program is available on the FirstCry.com Websites, Mobile Apps and Stores and cannot be used in case of products being purchased from third party sites or stores.
2. Participation in the Program and the benefits that are offered to Program members is at the sole discretion of DARP, and we have the right to change the respective Program terms and conditions, in whole or in part, at any time with or without giving any notice to its Members.
3. Program is available only to retail customers who are transacting on FirstCry.com website or in the FirstCry.com stores, and would not be available to any wholesale/ third party customers purchasing any FirstCry.com product(s).
4. As a part of this benefit, 3 months & 6 months Club Users will get Club Cash on products as per the Club Cash allocation logic of FirstCry and 12 months Club Users will get 2 X Club Cash, compared to the Club Cash that would have been credited, if they were 3-month or 6-month club members.
2. Members must be human: no machines, scripts, or automated services may be used to participate in this program.
3. To begin the enrolment process, you will submit a complete Program Application via the FirstCry.com Site or Store. We will evaluate your application in good faith and will notify you of its acceptance or rejection. We may reject your application if we determine (in our sole discretion) that you are unsuitable for the Program.
III. Earning and Redeeming Rewards
1.You become a part of this program automatically if you are a FirstCry.com Club Member.
2. DARP may, in its sole discretion, introduce time-limited promotional offers ("Promotion") that enable Program Members to earn additional rewards for the completion of actions that are specified by us.
3. Once a Member meets all applicable requirements for a Promotion, the designated number of rewards specified by that Promotion shall be transferred to the Member. If eligible, the Club cash would be credited to the users account within 48 hours of successful delivery of the order. Cancelled / Returned orders shall not add Club cash to your account.
4. If you choose to return/cancel part or whole of any order for which you have earned Club cash, DARP may refund you a deducted amount based on the Club Cash earned for the returned/cancelled product. Eg. If you return any product/products, priced at Rs. 500 which have earned you Rs.50 Club cash, DARP holds the right to refund you only Rs. 450 to adjust for the Club Cash earned by you.
5. DARP is not responsible for changes to, or discontinuance of, any Promotion or for any effect on accrual of rewards caused by changes or discontinuance.
6. At no point, can the earned Club Cash be redeemed for cash. It may only be used to purchase products on FirstCry.com except in one condition where Guaranteed Savings Code is also used against the products in the order.
7. From 05/01/2023 and app versions 9.9.42 (Android) & 8.0.22 (iOS), Loyalty Cash is changed/converted to Club Cash with updated terms and conditions, as mentioned in this section.
8. The eligibility to use the Club Cash against your purchased amount can be changed by DARP at any time during the program without prior intimation to the users.
9. You will not earn any Club Cash in the following scenarios:
10. Your Club Cash will be reduced by the percentage discount applicable on the product, either on site or through the use of any coupon code. Only the Club Cash applicable on the product at the time of purchase would be given to you. If the discounts are revised on a later date, you will not be entitled to the revised Club Cash
11. If you return or cancel the order, you will not earn Club Cash against that order.
12. If you return part of your order, you will only earn points for the products which have not been returned by you.
13. DARP holds the right to decide which products earn you Club Cash and which do not. Additionally, it also holds the right to change the amount of Club Cash against any product without prior notice.
14. Club Cash points earned during Club membership will be available to use post the expiry of the membership as well. However, these Club Cash, like all the Club Cash points earned on Firstcry.com, are also subjected to expiry as per DARP policy.
15. You can redeem Club cash if it is available in your Club cash section despite if you are not an active FirstCry.com Club member.
16. Club cash earned by you will expire 180 days after your last transaction involving an eligible club cash earn or till the club membership expiry date, whichever is greater.
17. Club Cash earned in a store will be credited against the account with the registered mobile number that matches with the mobile number provided in the bill and if the Club membership is active on that particular account.
18. It is your responsibility to ensure that there is an active FirstCry.com Club membership plan on the registered mobile number and the mobile number entered in the bill are correct and belong to you. It is also your responsibility to ensure that the mobile number you have provided online and in the store is the same.
19. Club Cash earned in the FirstCry.com stores can be redeemed in any FirstCry.com Store.
20. Club Cash earned at the FirstCry.com Store can also be redeemed on the FirstCry.com website & App only after you have logged in and verified the registered mobile number on FirstCry.com.
21. Club cash earned online at FirstCry.com can be redeemed via purchase made through the FirstCry.com websites or Apps. It can also be redeemed at the FirstCry.com Store if you have verified your registered mobile number after logging in on the FirstCry.com website.
1. Any personal data (for example name, address, telephone number, or e-mail address) that you transmit through this site will be governed by FirstCry.com Privacy Policy, which is hereby incorporated by into these Terms and Conditions by reference.
2. You authorize DARP to disclose necessary information that you have provided to third parties, or information that DARP has obtained about your Account: (i) to agents of DARP or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court orders or requests; or (iii) where it is necessary for fulfilment with third party suppliers.
3. By entering into this Agreement, you authorize DARP and its Suppliers to share personal information about you, including but not limited to your e-mail address, full name and address.
1. DARP reserves the right to terminate the Program at any time without notice. Notification of Program termination by DARP would be publicized on the Program Web site only.
2. DARP may modify this Agreement from time to time, with or without notice, and your continued participation in the Program after such modification shall be deemed to be your acceptance of any such modification. It is your responsibility to check the Terms and Conditions page of the Program Website regularly to determine whether this Agreement has been modified. If you do not agree to any modification of this Agreement, you must immediately cease participation in the Program.
Membership in the Program is subject to the Program Terms and Conditions. Any failure to comply with the Program Terms and Conditions, any fraud or abuse relating to the accrual or redemption of rewards from DARP, or any misrepresentation of any information furnished to DARP or its affiliates by you, or anyone acting on your behalf, may result in the termination of your membership in the Program, cancellation of your Program account and/or forfeiture of your rewards / earnings. In the event of fraud, misconduct, or suspected fraud or misconduct by you or anyone acting on your behalf or under your password, DARP reserves the right to suspend access to your account indefinitely pending investigation.
We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the Club Cash paid or payable to you under this Agreement.
We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the FirstCry.com Site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.
Any dispute relating in any way to the Program or this Agreement in which the aggregate total claim for relief sought on behalf of one or more parties exceeds INR 1,00,000 will be adjudicated in any federal court in Pune, Maharashtra, and you hereby consent to exclusive jurisdiction and venue in those courts. You further acknowledge and agree that our rights in the Content are of a special, unique, extraordinary character, giving them peculiar value, the loss of which cannot be readily estimated and may not be adequately compensated for in monetary damages.
This Agreement will be governed by the laws of the Indian Republic and the state of Maharashtra, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
Please read this program membership agreement ("Agreement") carefully before enrolling as a member of the Guaranteed Savings Program ("Program") This Agreement explains the terms and conditions that govern your participation in the Guaranteed Savings Program ("Program"). This Agreement is between you and DARP. It is your responsibility to read and understand the terms and conditions of this Agreement. By registering as a member in the Program ("Member"), you agree to be bound by these Program Terms of Use and Firstcry.com Privacy Policy.
1. This is an online-only program designed to reward Firstcry.com customers for purchasing products on this site. The Program is available via access through the Program Websites only and cannot be used if buying products from 3rd party sites.
2. Participation in the Program and the benefits that are offered to Program members is at the sole discretion of DARP, and we have the right to change the respective Program terms and conditions, in whole or in part, at any time with or without giving any notice to its Members.
3. Program is available only to retail customers who are transacting on site, and would not be available to any wholesale/3rd party customers purchasing any Firstcry.com product(s).
1. You must be of legal age (18 years) to qualify for membership in the Program.
2. Members must be human: no machines, scripts, or automated services may be used to participate in this program.
Guaranteed Savings offer is limited to Brands, Subcategories or Products being displayed on the "Guaranteed Savings" page or in case if any special offer message being displayed against a particular product, brand & Subcategory item information pages on sites Firstcry.
Once a Member meets all applicable requirements for a Promotion, the designated "Guaranteed Savings" code will be transferred to the Members email and to Members registered account with Firstcry.com.
Every "Guaranteed Savings" offer will carry validity & order criteria that need to be followed while placing order through Guaranteed Savings. Member can check these terms on Guaranteed-Savings-Offer under the How it works and FAQ's
DARP is not responsible for changes to, or discontinuance of, any Promotion.
The eligibility to use the Guaranteed Savings code against specified Brand, Subcategories & Products changed by DARP at any time during the program without prior intimation to the users.
Member's Subscription balance will be reduced once order is successfully placed with the "Guaranteed Savings" code. Additionally Usage, Validity and expiry of the "Subscription" can be checked under the member registered "My Account" section on Firstcry.com.
Your participation in the Guaranteed Savings is personal to you, and you may not assign or transfer your Subscription or any of the benefits to any third party.
If any problems arise with your Guaranteed Savings offer, the usage disputes or offer expiry, validity associated with your Guaranteed Savings offer, we will either call or notify you via e-mail using the address associated with you asking you to help resolve the problem and reactivate your Guaranteed Savings offer.
All returns under the "Guaranteed Savings" offers are subject to Firstcry.com "Return Policy"
Valid "Guaranteed Savings" offers can only be purchased through Online Payment Options like Credit Cards, ATM/Debit Cards, NetBanking, Wallet
You can not use Club Cash While purchasing "Guaranteed Savings" offers
The total cost charged to you against the "Guaranteed Savings" code will be returned back to you in form of a "Guaranteed Savings" code which you can use anytime to buy subscription products and get minimum assured discount with every order placed.
Guaranteed Savings offer issued once cannot be renewed, member has to buy new offer in order to buy more products.
All cart offers/Offer/Promotional Code will work with the "Guaranteed Savings" code given that all the terms of use defined against the Cart Offers/Offer/Promotional code are met. Club Cash and Guaranteed Savings code cannot be used together in one order.
1. Any personal data (for example name, address, telephone number, or e-mail address) that you transmit through this site will be governed by Firstcry.com Privacy Policy, which is hereby incorporated by into these Terms and Conditions by reference.
2. You authorize DIGITAL AGE RETAIL PVT LTD to disclose necessary information that you have provided to third parties, or information that DIGITAL AGE RETAIL PVT LTD has obtained about your Account: (i) to agents of DIGITAL AGE RETAIL PVT LTD or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court orders or requests; or (iii) where it is necessary for fulfillment with third party suppliers.
3. By entering into this Agreement, you authorize DIGITAL AGE RETAIL PVT LTD and its Suppliers to share personal information about you, including but not limited to your e-mail address, full name and address.
A Guaranteed Savings offer can be deactivated any time before the offer expires.Post expiry, there will be no refund provided against the balance amount. For deactivating a Guaranteed Savings offer you need to go to the Guaranteed Savings offer page and click on the "Deactivate" button next to the respective Guaranteed Savings offer's.
Once a Guaranteed Savings offer has been deactivated, the balance funds in the Guaranteed Savings offer will be added to the Cash Refund in your FirstCry account.
There funds can then be used for purchasing any product from FirstCry.com
1. DIGITAL AGE RETAIL PVT LTD reserves the right to terminate the Program at any time without notice. Notification of Program termination by DIGITAL AGE RETAIL PVT LTD would be publicized on the Program Web site only.
2. DIGITAL AGE RETAIL PVT LTD may modify this Agreement from time to time, with or without notice, and your continued participation in the Program after such modification shall be deemed to be your acceptance of any such modification. It is your responsibility to check the Terms and Conditions page of the Program Website regularly to determine whether this Agreement has been modified. If you do not agree to any modification of this Agreement, you must immediately cease participation in the Program.
The "Parenting" Platform built by firstcry.com, is a community of parents, where they can bond with each other and request for a solution for the day to day challenges they encounter with their baby directly from the counselors and the parents available on the platform, and can also refer to the variety of literature on parenthood. This platform also provides the users for sharing important and wonderful information with the other parents so that their everyday parenting journey is filled with a lot more laughter than tears of their oh-so-cute babies. With a simple login, you can connect with several other parents whose biggest trouble in life is the changed poop color of their babies. "Becoming a mom is watching your heart walk outside your body", and we at Firstcry.com Parenting understand the beautiful pains and challenges a mother goes through while taking care of her baby, HENCE US!
Access to certain areas and/or content of the Parenting is restricted. Firstcry.com reserves the right to restrict access to other areas and/or content of the Parenting, or indeed this entire website, at the Website's discretion. If Firstcry.com provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. Firstcry.com may disable your user ID and password in Firstcry.com's sole discretion without notice or explanation.
In furtherance to the terms mentioned in User Conduct above, Users should not:
Submit, post, or otherwise make available to or through the Web Site any information that:
. is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, tortious, libelous, or invasive of another's privacy;
. infringes or violates any party's copyright, trademark, trade secret, patent, or other proprietary right;
. contains any worms, viruses, or other harmful, disruptive, or destructive files, code, or programs;
. includes any unauthorized advertising, promotional materials, chain letters, spam, junk mail, or any other type of unsolicited mass email to people or entities that have not agreed to be part of such mailings; or
. you do not have the right to submit, post, disseminate, or transmit.
Use the Parenting Platform in any way to:
. impersonate any person or entity; falsely state or otherwise misrepresent your affiliation with any person or entity; intentionally omit, delete, forge, or misrepresent transmission information, including headers, return mailing, and Internet protocol addresses; or otherwise manipulate identifiers to disguise the origin of any content that you submit or transmit through the Web Site;
. disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real-time exchanges;
. interfere with, disrupt, or harm in any way the Site or servers or networks connected to the Web Site;
. Electronically stalk or otherwise harass another user;
. engage in any activities that would violate the personal privacy rights of others, including but not limited to collecting and distributing information about other users without their permission, except as permitted by applicable law; or
. use the Web Site in violation of any applicable laws or regulations, or any rules or guidelines established by Firstcry.
Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, "Information") that may be available on Parenting (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The information and views provided herein should not be treated as medical advice. The information on the Parenting is provided without any representations or warranties, express or implied. You must not rely on the information on the Parenting as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider. The Parenting includes interactive features that allow users to communicate with us. You acknowledge that because of the limited nature of communication through the Parenting's interactive features, any assistance you may receive using any such features is likely to be incomplete or not appropriate for your condition. As health and nutrition research continuously evolves, we do not guarantee the accuracy, completeness, or timeliness of any information presented on the Parenting.
Firstcry does not have any obligation to pre-screen, edit, or remove any Content provided by Users that is posted on or available through the Web Site. However, Firstcry will have the right (but not the obligation), in its sole discretion and for any reason, to pre-screen, edit, refuse to accept, remove, or move any such Content.
The views, opinions and positions (including content in any form) expressed within this post are those of the author alone. The accuracy, completeness and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions or representations. The responsibility for intellectual property rights of this content rests with the author and any liability with regards to infringement of intellectual property rights remains with him/her.
Parenting may include hyperlinks to third party content or images. You acknowledge and agree that Parenting is not responsible for and does not endorse any advertising, products or resource available from such resources or websites. The intellectual property rights in the said third party images/content does not belong to Parenting. These links are provided for your information and convenience only and are not an endorsement by the Parenting of the content of such linked websites or third parties. Parenting has no control over the contents of any linked website and is not responsible for these websites or their content or availability. Thus, we are not responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource. We recommend these resources on an 'as is' basis. When you use a third party resource, you will be subject to its terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource..
We collect information about you because we want to determine what you may like or find interesting, so we can provide you with targeted information and advertising (on our Site, in newsletters, via email and otherwise). In addition, we use data to create statistics and reports where personally identifiable information has been removed and aggregated (such that it is anonymous as regards any specific user) for various business purposes.
On submission of your contact details with the Site, you authorize FirstCry to contact you through email or phone. This will override registry on the NDNC
The views, opinions and positions (including content in any form) expressed within this post are those of the author alone. The accuracy, completeness and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions or representations. The responsibility for intellectual property rights of this content rests with the author and any liability with regards to infringement of intellectual property rights remains with him/her.
Parenting may include hyperlinks to third party content or images. You acknowledge and agree that Parenting is not responsible for and does not endorse any advertising, products or resource available from such resources or websites. The intellectual property rights in the said third party images/content does not belong to Parenting. These links are provided for your information and convenience only and are not an endorsement by the Parenting of the content of such linked websites or third parties. Parenting has no control over the contents of any linked website and is not responsible for these websites or their content or availability. Thus, we are not responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource. We recommend these resources on an 'as is' basis. When you use a third party resource, you will be subject to its terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource
The "FitJunior Program" ("Program") is a platform provided by us which will involve interaction between you, the Users, and professional dieticians ("Dieticians") to discuss and seek recommendations on nutrition filled meals for children. We aim to help you achieve your goals and provide your child a healthier, more active life through this Program. The services we provide are not medical or health care services in nature. Although few of the Dieticians we have as third parties may be licensed healthcare practitioners, but they do not provide health care services through this Program. This Program is purely an opinion and shall not misinterpreted to be a substitute for professional medical consultation/ advice/ or treatment from qualified physicians. The Program does not endorse any specific tests, physician or medical professional recommendations, products, procedures, opinions, or any other such information. We highly recommend you to consult your doctor before using the Program.If you think that your child has a medical emergency/ urgency, we suggest you to call your doctor or 112 immediately as we do not provide any medical opinion through this Program.
Restricted Access
Access to certain areas and/or content of the Program is restricted. We reserve the right to restrict access to other areas and/or content of the Program, or indeed this entire Website, at our sole discretion. We also reserve the rights to withdraw or amend the services (or any features of the services). If we provide you with a user ID and password to enable you to access restricted areas of this Website or other content or services, you must ensure that the user ID and password are kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation. You will report to us in case of any unauthorized or prohibited use of your services.Prohibitions
Without prejudice to rest of these terms and the Privacy Policy, you undertake and confirm that your use of the Program shall be strictly subject to the following terms and conditions: As mandated by Regulation 3(2) of the Information Technology (Intermediaries Guidelines) Rules, 2011 ("IG Rules"), the Company hereby informs to Users that the User shall not permitted to host, display, upload, modify, publish, transmit, update or share any information that: belongs to another person and to which you do not have any right ; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harms minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonates another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.You shall also: observe and comply with the terms and conditions of this Program in letter and spirit; use and access the Program for your sole and personal use only and not for commercial purposes; provide full and accurate information about your child's diet/ food habits, health, personal care needs; not decipher, decompile, reverse engineer, or disassemble the software used by us; not use any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Program; not falsely state or otherwise misrepresent your affiliation with any person or entity; intentionally omit, delete, forge, or misrepresent transmission information, including headers, return mailing, and internet protocol addresses; or otherwise manipulate identifiers to disguise the origin of any content that you submit or transmit through the Program; not electronically stalk or otherwise harass another user; not engage in any activities that would violate the personal privacy rights of others, including but not limited to collecting and distributing information about other users without their permission, except as permitted by applicable law.
Services
The Program provides you with healthy, balanced nutrition plans (Services) to help your child meet their nutritional needs based on the data provided by the Users.
Free and Paid ServicesThe Services will include dietician services along with various nutrition filled meal plans provided free as well as on paid basis. The paid services will be categorized into automatically renewing subscription services, such as digital fitness or health programs, dietician services, and one-time purchases services (collectively called the “Paid Services”). Paid Services will include contents, personalized, interactive services. Please see the product page for your specific Paid Services for more information. We may amend, suspend, or discontinue Paid Services at any time for any reason.
Subscription Paid Services(i)Your subscription term (“Term”) may vary in duration, depending on the plan that you select. We will notify you about the applicable fees basis the plan you select (“Fees”). Unless otherwise indicated by us, you will be charged for the Fees basis the Term of the plan payable either prior to or at the beginning of your subscription plan.
(ii)Cancellation of subscription: You may cancel your subscription plan at any time but the cancellation will take effect only at the end of the current subscription term.
(iii)Even though you cancel your subscription, we might still send you promotional communications about the Program unless you opt out to receive such communications and unsubscribe by following the instructions provided in the communications.
(iv)No refunds on cancellation:Â You will not receive any refund for the Term you paid for, but you will continue to have full access to that subscription until the end of that Term. At any time for any reason, we may, basis our sole and absolute discretion, provide refund, discount, or other consideration (“Credits”) to few or to all of our Users. The provision of Credits in one instance does not entitle you to Credits in the future for similar instances, nor does it obligate us to provide Credits in the future.
(v)Free Trials:Â From time to time, we may offer trials of certain subscription plans free of cost for a specified period of time. If we offer you a free trial, the specific terms of your free trial will be provided in the marketing materials describing the particular trial. Once your free trial ends, we (or our third-party payment processor) may contact you to encourage you to upgrade to a fully Paid Program.
One-time Purchases Paid Services
There will be few Paid Services which will be one-time purchases and not subscription-based. The One-time Purchases shall not be cancelled and you shall not be entitled to any refund for cancellation of such Services.
Dieticians Consultations
As a part of Paid Services with the Program you will also have the facility to consult with a dietician who will help you set nutritional goals for your child – these may include but are not restricted to ways to create and maintain healthy habits, increase activity and fitness, or improve your child’s nutritional health.
Dieticians will interact with you over a call which will be initiated and run through internal systems within the Program. These calls may be recorded for internal training purposes, and you give your consent for it at the time of subscribing the Program. You agree and accept the transfer of information to third parties for rendering of personalized Services for your child. Dieticians are contractually bound to keep your information confidential and agree not to use the information for any reasons apart from this Program. Occasionally, availability of a Dietician may change, and it shall be in our sole discretion to remove them with or without any prior notice to you. In the event that your Dietician is no longer available, we will connect you with another one.
When you interact with a Dietician in the Program, you agree to be professional and avoid engaging in inappropriate behavior. However, if a Dietician engages in any inappropriate behavior, we request you to report it to us.
You understand and agree that we act as a facilitator between you and the Dietician/practitioners. The recommendations of the Dieticians will solely be based on the data and information as shared by you with the Dietician. You understand and agree that we shall have no liability with respect to the authenticity of the services of the Dieticians being facilitated through the Program. The Company shall not be responsible for any breach of the Program, recommendations and repercussions or deficiency by the Dietician.
Third Party Links
This Program may include hyperlinks to third party content or images. You acknowledge and agree that Program shall not be responsible for and does not endorse any advertising, products or resource available from such resources or websites. The intellectual property rights in the said third party images/content does not belong to this Program. These links are provided for your information and convenience only and are not an endorsement by Program of the content of such linked websites or third parties. This Program has no control over the contents of any linked website and is not responsible for these websites or their content or availability. Thus, we shall not be responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource. We recommend these resources on an 'as is' basis. When you use a third party resource, you will be subject to their terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource.
Collection, Storage and Sharing of Personal Data
We shall provide you with the facility to store your data in your account through the Program (the "Data Storage Services"). The data stored through the Program may include registration data, any other the information uploaded by you, history of your activities on the Program, your and/ or your child’s diet and health records (the "Data").
The Data shall be provided and stored on as-is basis which is at your sole risk and responsibility, and we do not validate the said information. We have the right to access the Data for any purpose whatsoever including for operational and technical purposes. The treatment of the Data by the Company shall be as provided under the Privacy policy.
We make no representation and are not responsible for accuracy or completeness of the Data under the Data Storage Services. Further, we shall not be liable for any content, fact, data, diagnosis or the language used in the Data. It is clarified that you shall be solely responsible and liable for the Data.
By subscribing to this Program, you agree, accept and allow us to share and transfer your personal information with any third party solely for the purpose of this Program. You agree and allow us to save your personal information as long as it will be required under this Program.
Payment and Billing
We reserve a right to amend and modify the terms of the Fees, payment and billing without any prior intimation to you in our sole discretion.
We maintain a standard payment method and you agree to accept it at the time of making the payment. Furthermore, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges).
Your Paid Service may be suspended or cancelled if the payment method is either not verified, or is invalid or is otherwise not acceptable by you.
If you accept a promotional offer or make changes to your Paid Services, the amount billed may vary.
In the event of any dispute pertaining to the payments made by you, we shall pass it to the payment gateway provider shall for resolution and we shall not be liable for any such dispute.
Offers and Promotions
All promotions offered on the Platform for the Company Services are for limited period and subject to special terms and conditions which may be notified with such offer/promotion, which are and shall be in addition to the terms stated herein.
Representations and Warranties Disclaimer
We clearly represent that the Services rendered to you are personal in nature and shall be solely based on the information provided to us and shall not be used by anyone else.
We represent to you that the Program is solely meant to ease the daily life of millennial mothers by providing easy healthy tips in day-to-day routine and does not warrant/ ensure health of your child in any way.
We clearly represent that we merely act as a digital intermediary to connect you with the Dieticians listed on the Program, and hence, we disclaim to be involved in any medical or health care services, and so you should not rely on us for any medical opinion.
We clearly disclaim the existence of any dietician/ doctor- client relationship carried out through this Program.
We clearly represent to you that any consultation provided herein is purely an opinion and hence, it should not be misinterpreted to be medical advice in any manner.
We represent that the Services and consultations provided herein are by the Dieticians/ nutritionists who are third parties and hence, we shall not be liable for any of their content/ recommendations.
We represent that any contents including texts, pictures, recipes, opinions, provided on the Website is posted by the third parties and we shall not be liable for any dispute including but not limited to infringement, misrepresentations, deficiency in services, unfair trade practices.
We make no representation that the operation of the Program will be uninterrupted or error-free and we will not be liable for the consequences of any interruptions or errors. To the full extent permissible by applicable law, we do not warrant that the Program, its servers, or email sent from us are free of viruses or other harmful components.
We represent that we have the right to modify, develop, maintain, update or assign the rights of the Program in our sole discretion.
To the fullest extent permitted by law, we disclaims all liabilities arising out of your use or reliance upon the Program, its contents or any opinion or suggestion given or expressed by the Company or its third parties Dieticians.
We shall not be responsible or liable for any breach or loss of data including personal information caused due to events beyond our control due to technical reasons or third-party actions.
The disclaimers, waivers, releases, limitations and exclusions under these terms will apply regardless of whether the cause of action or the liability arises in laws, contract, tort or otherwise.
Disclaimers
THE PROGRAM AND SERVICES, ARE PROVIDED "AS-IS", WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING OR ANY OTHER TERMS OR AGREEMENTS YOU HAVE WITH US, WE EXPLICITLY DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES ARISING OUT OF OR RELATED TO THESE TERMS OF SERVICE OR THE DIETICIAN SERVICES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF THE COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Program and the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
This means that while the Program intends to help you pursue nutritional goals for your child’s optimum health and growth, we only strive to make you achieve your goal and do not guarantee it. We make no endorsement, representation, or warranty of any kind about any information on the Program, whether provided to you by a Dietician or any content available through the Program. We are not responsible for the accuracy, reliability, availability, effectiveness, or correct use of information you receive via the Program and we are not responsible for any health problems that may result from your reliance on advice from our Dieticians. If you engage your child in any health, fitness, or wellness program or activities that you learn about through our Program, you agree that you do so voluntarily with your free consent and at your own risk. The User expressly understands and agrees that we disclaim any and/ or all liability with respect to any claim, suit or action brought by you in respect of availing/provision of the Services offered by the Dietician on the Program or in connection with payment for the Services availed though the Program and you agree to indemnify, defend and hold us harmless in connection with any such claim.
WE CANNOT BE HELD LIABLE FOR ANY DEFICIENCY IN SERVICES AS OUR SERVICES ARE PROVIDED SOLELY ON THE DATA AND INFORMATION RECEIVED FROM YOU AND SUCH MIGHT CHANGE WITH THE GROWING AGE OF THE CHILDREN.
Feedback
By using this Program, you agree that any information shared by you with us or with the Dieticians will be subject to our Privacy Policy. All feedback, ratings, reviews ("Feedback") created by you on the Website relating to the Dieticians or the Services provided shall be your sole responsibility. As a platform, we do not take responsibility or liability for Feedback and its role with respect to Feedback is restricted to that of an "intermediary" under the Information Technology Act, 2000. Our role, legal rights and obligations and your publication of the Feedback shall be governed by the terms of "Prohibitions" Clause.
You are allowed to provide feedback about your experiences with the Dieticians, however, you shall ensure that, the same is provided in accordance with laws applicable. You are solely responsible for the content of the Feedback and we shall not be liable to pay any consideration to you for re-publishing any content across any of its platforms. You understand that, we shall not be obliged to act in such manner as may be required to give effect to the content of the Feedback, such as suggestions for delisting of a particular Dietician from the Program.
You agree that we may contact you through [telephone, email, SMS, or any other electronic means of communication]for the purpose of obtaining feedback in relation to Program, Services and/or to resolve any complaints, information, or queries regarding your Feedback.
All discussions , ratings, comments, bulletin board service, chat rooms, Parenting service and/or other message or communication facilities means Material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this Website, for whatever purpose. End User acknowledges that any Material posted on the Website is public and not private communication.FirstCry.com does not control or endorse the content, messages or information found in any Material, and, therefore, FirstCry.com specifically disclaims any liability concerning the Material and any actions resulting from End Users participation in any Material, including any objectionable content. Generally, any communication which End User posts to FirstCry.com (whether in Parenting, chat rooms, discussion groups, message boards, or otherwise) is considered to be non-confidential and you grant to Firstcry.com a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Firstcry.com the right to sub-license these rights, and the right to bring an action for infringement of these rights. If particular web pages permit the submission of communications that will be treated by FirstCry.com as confidential, that fact will be stated on those pages. Notwithstanding Firstcry.com's rights under these terms and conditions in relation to user content, Firstcry.com does not undertake to monitor and is not responsible of the submission of such content to, or the publication of such content on, this website.
Everything located on or in this Site, including the Microsites, is our exclusive property and can be used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT OUR EXPRESS WRITTEN PERMISSION OF FirstCry.com IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.
This Site and Microsites contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of website protected by copyright. We own a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. End User may download / print / save copyrighted material for End User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without our express permission of FirstCry.com and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a Web site otherwise owned or operated in conjunction with FirstCry.com shall not be deemed to be in the public domain but rather the exclusive property of owners, unless such site is under license from the Trademark owner thereof in which case such license is for the exclusive benefit and use of FirstCry.com, unless otherwise stated.
End User shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. We do not have any express burden or responsibility to provide End User with indications, markings or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site, End User warrants that the owner of such material has expressly granted us the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, store or reproduce the material for that end user's personal use. End User hereby grants us the right to edit, copy, publish and distribute any material made available on this Site by End User. We hereby reserves the right to terminate its agreement with any End User who repeatedly infringes on copyright rights upon notification to us by the copyright owner.
The foregoing provisions of this clause apply equally to and are for the benefit of FirstCry.com, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.
You agree to defend, indemnify and hold harmless BB & DARP, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to us or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
We may terminate this Agreement at any time. Without limiting the foregoing, we shall have the right to terminate any passwords or accounts of End User in the event of any conduct by End User which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by End User of this Agreement. Our right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.
The Site provides content from other Internet sites or resources and while we try to ensure that material included on the website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.
This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.
The Parenting contains general information and discussion about medicine, health and related subjects. The information and views provided herein should not be treated as medical advice. The information on the Parenting is provided without any representations or warranties, express or implied. You must not rely on the information on the Parenting as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider. The Parenting includes interactive features that allow users to communicate with us. You acknowledge that because of the limited nature of communication through the Parenting's interactive features, any assistance you may receive using any such features is likely to be incomplete or not appropriate for your condition. As health and nutrition research continuously evolves, we do not guarantee the accuracy, completeness, or timeliness of any information presented on the Parenting.
Without prejudice to the generality of the section above, the total liability of FirstCry.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. BB or DARP, their associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site. You accept that, as a limited liability entity, Firstcry.com has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Firstcry.com officers or employees in respect of any losses you suffer in connection with the website.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. FirstCry.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from FirstCry.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
Firstcry does not run any contests that require you to pay to participate by paying through a link which is not connected to our Website or App or by giving your bank details for any lottery or cash transaction. Please do not believe any communication using Firstcry logo and branding requesting you to pay money in exchange for any gifts or prizes. Such fake communication could look like real emails from Firstcry and could direct you to a false website that looks like the FirstCry Website . Please do not provide your account information and password or any sensitive information as it could be used to commit fraud.
Do not open any attachments or click any links from suspicious emails or text messages.
Further, Firstcry will never e- mail or call you to disclose or verify your password, credit card or bank-account number, CVV, or any other personal information. If you get any such calls from a caller stating to be from Firstcry, please be alert when responding to such calls and never reveal sensitive information or details that can identify you. If you have ever responded to a suspicious call, e- mail or message and provided any personal or sensitive information, we urge you to immediately update your Firstcry password immediately and report such calls to the nearest police station. If you have provided financial information, you may want to contact your bank or credit card provider.
Note: Should you have any doubts regarding such suspicious communication, Contact us so we can help you. Always use customer care numbers displayed on our Website and do not access unknown links or websites for our customer care details.
1. Force Majeure: Without prejudice to any other provision herein, we will not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond the our control, including, without limitation, acts of the End User, embargo or other governmental act, regulation or request affecting the conduct of FirstCry.com 's business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God.
2. Entire Agreement: This Agreement and any operating rules for the Website established by FirstCry.com constitute the entire agreement of the parties with respect to the subject matter hereof.
3. Waiver: No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
4. Headings: The section headings used herein are for convenience only and shall be of no legal force or effect.
5. Severability: If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect.
6. Governing Law: This Agreement will be governed by laws of India, subject to the Courts in Pune, without reference to conflict of laws principles, if any.
7. Payment Decline: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
In the event of account deletion through an iOS device while a Club membership, Intellikit, or Fitjunior subscription is active, the subscriptions will be deactivated or deleted along with the account. The Club membership is non-transferable and cannot be merged with another account and all subscriptions will expire and become void, meaning that the user will not be able to benefit from any digital or physical subscription perks. The subscriptions will not be eligible for return/replacement/refund under any circumstances.
The User will lose access to all information related to such account, including but not limited to, your profile photo & info, reviews, shortlist, Q&A, orders, returns, warranty, bank transfer, Saved credit cards, Addresses, Cash refund, Club cash, gift certificates, FPL Points/Rewards, badges, ranks, vouchers, prizes, and Data shared on parenting platform like profile(s), memories (photos/videos) uploaded, questions asked or answered, your child’s birth and growth details, charts, and trackers created, quiz/contest entries, etc.
User wallet credits and Gift certificate balance will be removed. The user won't be able to use them once the account is deactivated / deleted. It is advisable to user to transfer the wallet amount using this link -Refund amount back to me to their bank account before proceeding with deletion of their account on the Firstcry platform.
Once the user has deleted their account from Firstcry & wish to register again –The user will be treated as a new customer with no historical data from the previous account.
DARP reserves the right to retain relevant data for compliance purposes or to satisfy legal obligations including but not limited to order history, transaction details, delivery invoice, etc.
Please go to Contact us to raise/report issues around order, delivery, return, refund etc.
Grievance officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Mangesh Mahangare
Digital Age Retail Private Limited
Rajashree Business Park, 3rd Floor,
Survey No. 338 Next to Sohrabh Hall,
Tadiwala Road Pune - 411001, Maharashtra
Email: [email protected]
Phone: +91-135-6617000
